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March 2024 by Linda Johnson
Page, in the Pharmacy, is the best! Her expertise is appreciated by customers and other staff as well.
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September 2023 by D M
This pharmacy is so incompetent I see why they're closing so many of the stores! To avoid frustration -go elsewhere is my recommendation
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August 2023 by Matt Miller
This is the worst pharmacy I have ever been to. Not only was the pharmacist condescending and rude, she refused to find my insurance after giving her the needed ID numbers. She did not listen and then refused to fill my prescription. She refused to do the basic work that she gets paid to do and tried to tell me I was in the wrong when her system was the issue. When I came into the pharmacy to pick up my paper prescription, she would not even let me speak to her even thought I did not raise my voice or speak rudely to her. She yelled at me to get out of the store and after I called back, they threatened to have me arrested.After this issue, I took my prescription to Albertsons and they found my insurance in their system without even needing my ID number. I was in and out in 5 minutes and my prescription was ready in less than 30 minutes. Maybe rite aid should take some notes from their pharmacy on how to treat their customers.Never go to this pharmacy unless you want to treated awfully and pay out of pocket when you are fully covered under insurance. They are lazy, unprofessional, and rude.
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June 2023 by Jim P.
Again, Rite Aid customer service is terrible. With the pharmacy not being open on the weekends and taking 3 to 4 days to fill a prescription that was received by this store on Friday afternoon when I need it for breathing does not impress me! Unfortunately I do not have a lot of choices where to shop because Rite Aid has a lock on Medicare covered prescriptions in this town. Consider me as being a disgruntled customer that wishes I had more shopping options than having no choice but to shop at this store. The Seaside Rite Aid pharmacist informed me that according to their computer, the Advair disc I needed was in stock in Warrenton and I drove 36 miles round trip to that Rite Aid location only to learn they don't stock it and never have, as it is special order only!Hopefully a company like Amazon will get into the pharmacy business as they know who the customer is and how to give prompt service. Maybe Rite Aid should reconsider their business model as what is offered does not work!I expected more from a national company and look forward to the day that this store closes when some other pharmacy opens and delivers service with a good attitude.
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May 2023 by Natalie Baird
This one is just as bad as the warrenton one. Terrible and/or miserable people only seem to apply? Usually understaffed with super long lines plus to top it off they're now closed on weekends, the pharmacy is anyway. And close at 6pm ON THE DOT every day.
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April 2023 by Nataly Danielle (Nay)
This one is just as bad as the warrenton one. Terrible and/or miserable people only seem to apply? Usually understaffed with super long lines plus to top it off they're now closed on weekends, the pharmacy is anyway. And close at 6pm ON THE DOT every day.
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February 2023 by Tana J Shea
The associate, Katelinn, made my experience with Rite Aid, very enjoyable and friendly! Thank you!
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February 2023 by onus gumboot
The rudest staff in pharmacy ever!!! Negative star is more like it. Never go into that store again. Staff really need some customer service classes.
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January 2023 by Alek Selby
This has got to be the most incompetent pharmacy I have ever experienced. Waiting on a mental health prescription for over a month now because Rite Aid keeps telling me "we haven't received the script from the doctor," while the doctor is telling me they sent it off over a month ago. I have had so many issues with this place, this is just another in a long line. I don't understand how they make it this difficult, but I have never once had even a remotely similar bad experience(s) anywhere else aside from the Seaside Rite Aid. If you're waiting on/need a serious prescription filled, I highly advise you to go elsewhere. Just switched pharmacies today, and am having major trouble getting the prescription refilled yet again within two months at the new place because of this. Terrible.
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January 2023 by Kristin Kabanuk
Cashier told me my product would be $10 when I knew it to be $9.29. I was confused putting my card into the reader, then was thanked by the machine for donating to Kidcents. I would certainly have donated if asked, but wasn't asked and that felt really wrong to me... Scammy. If you're not going to ask, you're not allowed to take the donation. Also, store had no gingerale to speak of? Weird for a pharmacy. I avoid this place whenever possible, but they were the only ones open this morning. I took all my prescriptions elsewhere last year.
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December 2022 by Christopher R.
Wow, airport prices except not at the airport. Go to Safeway next door and dont spend a dime here if you can help it. Price gouging the tourists like a lot of places in the area do. Same products next door for 30 to 40% less. I walked in... looked for 2 items I needed and left without either of them. Would pay extra somewhere else just not to pay the markup here as ridiculous as that sounds.
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December 2022 by Mike Moyer
Pharmacy is the worst i've ever seen never open pharmacists always gone
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November 2022 by Cindy W.
The most horrible rite aid I have been to ever. The pharmacy is closed quite often the last year or so. The pharmacist is useless and acts all rushed when I have asked questions before. The older lady that thinks she's the pharmacist is all bossy and short to all the other employees that are in that section. There's a very elderly lady that does prescription pickups that can't hear. You repeat your name and birth date many times and after about the fourth time she hands you a piece of paper to write your information down. So ridiculous to have to do this. At least get a hearing aid. Manager looks miserable and so unhappy all the time. If you're that unhappy at a job why don't you look for something else. Cashiers at the front are okay.
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November 2022 by Alyssa Smith
You know what is terrible? A store making record profits and can't pay their employees well enough to keep them! I have a sick baby who needs antibiotics. And because the pharmacy closes at 5pm, sorry to everyone who works!! And doesn't open till 10am? That's pathetic! I will never shop at or use a riteaid pharmacy again! Way to serve your customers!
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October 2022 by Nikki Reed
Worst customer service when it comes to needing your medication. I needed my medication and since I was 2 minutes too late I have to go without it for 2 days. I literally talked to the pharmacist not knowing that they closed at 6 because it used to be 8. And she could care less that I'll be going without my medication.