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July 2024 by VELOCITYWORLDNETWORK
Mailbox Solutions did an incredible job on our mailbox with the color matching our mid century home front door perfectly. The quality of this mailbox and friendly installation is unmatched. Excellent communication throughout the process I could not be happier. Highly recommended company with products produced in Sherwood Oregon!?
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November 2023 by Andie Sidrole
Mailbox Solutions was a delight to deal with. We needed a double box to share with our neighbors, and they had just the product for us. Their service was fast and friendly. Installation happened 2 days after we ordered the product, and was reasonably priced. We would recommend them to anyone needing a mailbox.
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November 2023 by Robert Lawrence
Mailbox Solutions has been my go-to for new mailboxes both for my customers (six year letter carrier) and my HOA where we have replaced four CBU’s due to vandalism or theft (no problems with the new ones). Danell and her team of installers are fast, courteous and affordable and they stand behind their products.
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November 2023 by BB
This business is the definition of customer service. They installed a mailbox for me about 2 years ago and did a great job!! I recently had difficulty with the lock (nothing wrong with the box, the nut had just come loose on the inside) and I could not get my mailbox open. I called and within 24 hours, they came out and got my box open and repaired the loose nut for FREE!! I highly recommend this company. Any comments about poor customer service on here must be talking about someone else, because I have had nothing but friendly, professional, timely and outstanding service!! Thanks!!!
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November 2023 by Lisa Bradburn
We love working with Mailbox Solutions! They always take great care of our HOA, are responsive to our calls and provide excellent service!
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February 2023 by M L
Terrible shipping and customer support. Inconsistent communication as well. Do not recommend.
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October 2022 by D Johnson
Awful company and even worse owners
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August 2021 by Google user
Outstanding customer service! Took my very old (same brand) mailbox and attached paperbox since it had been slightly smashed and I had broken the key off in the lock and couldn't get in. They took care of me right away. He had to drill out the door in order to open the box and remove the paperbox. Let me tell you it took quite a bit to open the mailbox - a real testament to it's security! We decided to keep the paper box so he straightened it out and it mounted right on a new mail box. They put some real quality house numbers on it, a extra set of key blanks and I was on my way. Very friendly and helpful people. Plus, the new mailbox fit perfectly onto my metal post and bracket and it had an updated, even more secure mail drop. Highly recommended.
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August 2021 by Paul P.
First installation was in wrong location, that cost about $300, relocation also incorrect even though photos were provided, then the height was too low for my vehicle, so they added a newspaper bin to raise the mailbox, final cost for this mailbox was $1,000…..at no point did the owner attempt to own his mistakes. $1000 mailbox. Two stars because they were otherwise very polite nice folks…
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April 2021 by CL C.
The owners are lovely people and really made me feel like they wanted to help us. Jeff even came out to our house to replace a lock despite being out of warranty. You just don't get better customer service. We very highly recommend Mailbox Solutions in Sherwood! Great selection of mailboxes!
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March 2021 by Edward Mulder
Outstanding customer service! Took my very old (same brand) mailbox and attached paperbox since it had been slightly smashed and I had broken the key off in the lock and couldn't get in.They took care of me right away. He had to drill out the door in order to open the box and remove the paperbox. Let me tell you it took quite a bit to open the mailbox - a real testament to it's security!We decided to keep the paper box so he straightened it out and it mounted right on a new mail box. They put some real quality house numbers on it, a extra set of key blanks and I was on my way.Very friendly and helpful people.Plus, the new mailbox fit perfectly onto my metal post and bracket and it had an updated, even more secure mail drop. Highly recommended.
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March 2020 by S F.
We have had a great locking mailbox from Mailbox Solutions that has provided continuous security and reliability for 15 years. Recently we called them to have the installer move the post so it could be more conveniently accessed by mail carriers. We were extremely pleased with the excellent, courteous service provided by Danell and Jeff. Installer Paul came at the appointed time and performed the work beautifully. This is a great business and you can use them with confidence.
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September 2019 by maxine oswalt
Would suggest anyone to use Mailbox Solutions, they have been very informative in letting us know what to expect. Our neighborhood has now upgraded into an extremely great looking multi unit mailbox, knowing our mail is secure.
I really appreciate all the help from your staff on getting started.
Thank you so much, everyone is very happy that we have finally corrected an out dated ugly looking mailbox system we were using.
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September 2019 by Valerie Madsen
Mailbox Solutions made it so easy to arrange our new, locking mailbox! I'd been procrastinating getting this done because I was worried about the time and materials to install a more sturdy post. All it took was for me to ask if they were able to do this for me. Their time and cost were significantly lower than what it would have required for me to do it myself. Oh, and the house number add-on was sweet and worth it, too! Me and my family can now go out of town for a couple days with extra peace of mind that our mail will be safe and untampered.
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September 2019 by Heather Eagon
We purchased our mailbox 18 years ago from Mailbox Solutions. Recently, it was damaged during construction of a new house in our neighborhood. I called Mailbox Solutions, and sent them photos,. They promptly responded to us with solutions on what they felt needed to be done, along with a quotation for the repairs. The repairs were done within just a few days! It was a pleasure to work with Danell, Paul & Jeff. We would highly recommend Mailbox Solutions! Their products last a long time! Thank you!
