Mud Bay is an independent pet supplies retailer located in Olympia, Washington, with stores throughout the Pacific Northwest. The business focuses on providing healthy pet food and supplements made from natural ingredients for dogs and cats. Customers appreciate the friendly and helpful staff, who are welcoming and attentive. Many reviews highlight the staff's knowledge about products and their willingness to assist without being pushy. Mud Bay offers a range of features that enhance the shopping experience, such as a scale for weighing pets and a unique program for purchasing discount treats in reusable buckets. Customers enjoy the variety of options available, including exclusive treats, toys, and cat litter that can only be found at Mud Bay. With reasonable prices and a commitment to customer service, Mud Bay has built a loyal customer base, including pet owners with special needs like senior pets or those looking for specific products. Overall, Mud Bay is recognized as a great place for pet supplies, where employees genuinely care about pets and their owners.
Helpful staff and clean store. The staff was super friendly and welcome my pups with treats
August 2025
This store is incredible. Not only is it very nice on the inside with so many products to choose from, but they offer free local delivery! I will forever be buying my dog food from them because they drive it straight to my house often on the same day (next day if it’s late in the day). Amazing business.
June 2025
Wonderful store! The employees are extremely knowledgeable, helpful, and kind. I appreciate how much effort they put into stocking a wide variety of products. I’ve found pet food here I’ve had extreme difficulty locating anywhere else.
