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January 2024 by Allona C
Excellent customer service!
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August 2023 by Chen Chen
The staff, Julia, is very efficient and friendly. Very nice experience!
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October 2022 by Xiang Li
Staff are so helpful. They answered tons of my questions and helped me fix the mistake. Service is really really good.
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August 2022 by David “Duck” Austin
Always have had great or good experiences ( service ) at The Sherwood, Oregonpost office
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August 2022 by Mary Jay
All I need to know is postage rates for the 2nd ounce of 1st class lettersI can find everything except that.
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July 2022 by Rolf Genz
Super-helpful counter staff! Answered all of my questions with a friendly smile. Fast service.
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December 2021 by Natalia Hastings
I have been visiting this post office a lot lately, and every time I go, I receive amazing customer service and have a great experience. The people here are friendly, professional, and very knowledgeable about the usps products and services. They say hello and look me in the face as they do. I love that. We live in Sherwood, and I have shipped packages all over the place - NC, CO, NY, Bali, Mexico. Everything was great every single time, for easy domestic situations and hard international ones. I am so happy to have a great post office so close to home. Thank you for what you do, Sherwood PO. I appreciate you!
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May 2021 by EUCMe
I live in Sherwood, shop in Sherwood, buy gas in Sherwood and eat at local restaurants in Sherwood but I will drive to Wilsonville or Newberg to do business with the USPS. The WORST most RUDE employees I have ever dealt with work at the Sherwood PO. If these were my employees they would have been fired long ago. The unions protection is the ONLY reason they have their jobs.Its clear they don't care about the customer,, how they represent the USPS and they clearly don't care about themselves by how they are kept. What an embarrassment to the Sherwood community.
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December 2020 by Andres Solis
Very rude employees!!! How are these bad reviews not taken into consideration. Just because it’s a necessary business doesn’t mean their employees shouldn’t be held to a high standard.
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November 2020 by Chris S.
Zero enthusiasm for their job. They don't answer the phone at all. The delivery people leaves large parcels on top of the mailbox to be stolen by roving thieves, instead of driving them up a short driveway to the house. They recently left me a note saying a package would not be delivered because there was postage owed on it... OK, I didn't order anything from the listed vendor, and I always pay postage, but this is during the holidays and I thought it may have been sent from a relative. No way to determine the problem because they won't answer the phone and when I go to the storefront, they are rude and tell me to go to the regional hub, where I was previously told to go back to the local hub??!!! And the regional person told me she couldn't get the Sherwood store to answer their phone either!! Who is in charge?! The attitude they display is completely apathetic; as if their job is really that tough???
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July 2020 by Jordan Manseth
The lady in there was very rude and disrespectful. To top it off she was yelling at me without a mask on. Not coming back
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October 2019 by Tamah Pederson
The clerk seemed very confused as to how to mail something with a tracking number. He gave me a lot of conflicting information and didnt seem sure at all about what he was doing. Very scary when you are mailing important docs.
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April 2019 by Peter Fodor
Completely and utterly incompetent. They frequently deliver to the wrong address; I get my neighbor's mail at least once a week. Who knows how often other people get my mail? Learn to do your job right.
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April 2019 by Mai
I frequently send and receive packages. Sending packages through this office has not been an issue this past year. I have had several issues with receiving packages. Not receiving packages in a timely manner and being delivered to the wrong address, although package/letter is clearly marked, had been issues that are improving.
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January 2019 by Jina H.
Like any post office there can be a wait but today everything was fast and efficient. The service is top notch and the area is well organized and clean. The employee who helped me is one I always see when I come in, always efficient and friendly. Valentine's Day boxes are out and various supplies seem well stocked as well. Though the holidays can cause lines, this post office is small but gets everything done fast.
