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June 2024 by Andre H.
Don't bother wasting money on fruits or veggies they only last 2-3 days. Most of the checkout lines including self check out are closed after 7pm. Plan on spending way more time here than you should need too. Hey Walmart, hire more employees to work the checkouts. The only reason I'm giving 2 stars is for the current employees who try their best. Safeway and Fred Meyers cost more but it's worth not having to needlessly wait in line an extra 10 mins.
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April 2024 by Avery Z.
I've personally always had a good experience here workers are friendly and they have everything. This is honestly my top choice for a walmart in my area. Definitely on the nicer/cleaner side, only thing is they only have 1 or 2 self checkout available sometimes but makes sense and it goes by fast.
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March 2024 by Myrna B.
come on people,yes checkout is slow but where is it not. atleast there are people working. it's not great but seems everyone is doing therebest
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February 2024 by Lisky H.
Look, I don't expect much when I go to Walmart, but Jesus Christ no wonder this place gets ripped off every two seconds as there are no employees to help you. I waited back in the electronics department for 20 minutes, they paged about five times, no one ever came. I called the store number, asked the front desk for help and again, no one came. Called the store number asked to speak to the manager on duty, again, no one came. All I had to do was pick up an order (which when they texted me that it was ready warned me that I needed to pick it up today)! My expectations are low to begin with and this is ridiculous. They're going to have to do more than bonus store managers to be considered in the same realm as Target. At least there you can always find an employee.
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February 2024 by Mallory Pederson
I ordered a cake for my daughter's birthday. The baker took my order herself. Even took a picture of what I wanted for reference. Day of birthday I picked up the cake from a random employee because no one was in the bakery to help. I didn't have much choice but to accept the cake I recieved which looked nothing like the cake I wanted. I wanted confetti sprinkles all alone the side of cake.. instead I got a plain white cake with some weird balloons on the top that looked like they were for a 1 year Olds birthday. Only thing right was the writing and color if the writing. Huge disappointment. I will be going in to discuss this with the baker because it wasn't a special cake in any way. It was so plain!
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January 2024 by William P.
On 01/11/2024 at $6:30 a.m., I checked out at the Sherwood, OR Walmart. The checker scanned my salad shrimp twice costing me almost $14. more. After checking my receipt, I turned around and the checker was gone. The shrimp was the last item checked. So, I figured she made the error because she was in hurry to do something else. I have been overcharged numerous times at this store. I live too far away from there to make another round trip back to correct their error. There was a couple of other checkers just standing around. So, I told them what happened and asked them to refund my money. They said they could not and I had to wait until 7:00 a.m. for another person to do that. In other words, they cannot correct their own mistakes. If you call them on it, they will tell you that they are human and it's the scanners fault. I insisted on speaking with the store manager. Her name is Lacy. She seem annoyed and reluctant to make things right. While she was working on my refund in another area, I continued to interact with the checkers. The one that made the mistake showed up and went through my groceries thinking I was lying about it. Then, Lacy showed up again and immediately accused me of harassing her employees. I did not do any such thing. Lacy handed me my receipt and credit slip and told me to shop at Target or some other store as if I had created the problem. I told all of them that I am an elderly, disabled, war veteran, I live on a fixed income, and I cannot afford their repeated scanning mistakes. Lacy told me to leave and not come back banning from store. That is what I get for being a loyal customer for many years. I told all of them that their freedom was predicated on my service. I was wearing my disabled veteran ball cap. They did not seem to care anything about that. I contacted their corporate office and filed a complaint. Also, I filed a complaint with the Oregon Civil Rights division. I am waiting but still no word back from Walmart corporate. They do not care!
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December 2023 by Gladriel M.
My service dog in training barked at a horrible attitude employee because she had on a mask and christmas hat. The employee who didn't bother to ask any information on the dogs training. Asked me to leave. Mind you I walked past 2 big black dogs and a cream little dog. So unprofessional. All I wanted to do was buy a rumba and toothbrushes for my stocking. I could not believe the hatefuleness that came from this short heavy weight woman.
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November 2023 by Abby B.
i usually do my shopping here because it's close to a lot of friends and therefore convenient. As far as walmarts go, the store itself is my favorite. HOWEVER- do NOT do order pickup here. Ive tried a handful of times and either my order isn't ready on time or they take way too long to bring my things out. For example, I'm still sitting and waiting on my 11 items- been here for over 25 minutes and still don't have them. Super frustrating since this is my "I'm in a hurry" option.
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September 2023 by Evan C.
NEVER USE THEIR PICKUP SERVICE!!Can't get a hold of anyone to actually pick my item up, tried asking an employee who was walking back from helping another person and the guy genuinely ran away from me! What the f**** Cancelled my order and will go literally anywhere else. Used to be good a few months ago and it's just gone to s**** You'd think customer service is hard! I waited around for 30 minutes without another soul in the parking lot and never got any acknowledgement or guarantee that anybody was doing anything. Was just trying to get all my stuff together for the upcoming deer season and Walmart screwed the pooch...
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July 2023 by A A.
PLEASE have the female Walmart employee STOP singing in the bathroom while cleaning . It's very unnecessary and she sounds crazy , very uncomfortable while using the bathroom , also she seems to be wasting time in there , taking longer than she needs to .
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November 2022 by Jessy M.
We have done order pick up twice and it's great. I love the non alcohol selection of beer they have, so we will definitely keep picking it up here when we need more.
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April 2022 by Sandra T.
Yesterday we did our shopping and had one of the nicest cashiers. Her name was Megan at register 3. I couldn't have asked for a better person to ring up and bag my items. We bring our own bags and she took a couple and proceeded to bag some items while making sure on my side that I also had room to bag some things myself. Very helpful young lady. I hope Walmart takes notice of their best workers. Thank you Megan.
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November 2021 by Kim G.
This is by far the nicest Walmart I have ever been in And if it wasn't for the huge Walmart sign and the branded logo everywhere, I wouldn't know I was at a Walmart. Wow! Evidently I need to get out of Portland more often!Clean and organized are not words that come to mind when at Walmart, but at the Sherwood location it defines the store. Even the bathrooms were clean! Kudos to the management and employees. While I was there I saw three different workers sweeping the floors. Had to return some Christmas lights because I grabbed multi colored and needed clear and I was blown away by how clean ithe customer service area was. At most Walmarts, this area has piles of merchandise on the counter, behind the counter, in shopping carts along the wall. It usually looks like a hoarders home!!! Not here. Spotless. No merchandise in site. Clear counters. A short line. Efficient service. What??? Toto, we are not in Kansas anymore!They had a beautiful selection of succulents each in a modern pot for $9.99. Similar but nicer than at Trader Joe's where they are $14.99. It's close to Thanksgiving and they had so many Thanksgiving cactus in bloom; shades of fuschia, pale yellow, red and orange were available. Just beautiful. . Most of the Christmas decorations are already gone, which is partly due to low stock as a result of the nationwide shipping issue. Luckily I was able to get the string lights I needed, grabbed the last box of 300. Located right off Tualitin Sherwood Road with a huge parking lot and surrounded by other stores and fast food places, this Walmart is stellar. Really don't understand the 1 and 2 star reviews. They should visit the stores in Portland if they want to experience a 2 star store!
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July 2021 by Brian C.
When you shop at Walmart, you're typically signing up to be disappointed in your shopping experience in return for cheap stuff. However, the Sherwood Walmart always seems to be a cut above the rest. Located in a nice shopping center just off of Tualatin Sherwood road, it's easy to find and easy to reach. Cleaner, quieter, and usually well stocked, this Walmart is a bit better than the average location and rises to meet your needs quite regularly. It IS still a Walmart and is bound to have some if the same problems as the other stores, such as the afternoon rush, the occasional long lines, and a bare shelf or two, but these problems are much less frequent than some other locations. Well managed and convenient, I recommend the Sherwood Walmart if you need to pick something up.
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June 2021 by Robbie C.
I just canceled my Walmart membership. The last 2 months have been so disappointing. EVERY SINGLE ORDER HAD BEEN EITHER/OR hours late or up to 40 of the product not available!!!! I called to cancel my membership and received excellent service from Maria. It's too bad that she has to deal with feedback that is generated from the poor service offered my the Sherwood, Oregon store. Look at the reviews for this store. Walmart needs to do something about how this store is managed
