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March 2023 by Google user
Brent and his team have been so good to our family. Following a serious car accident where we had poorer quality insurance, Brent worked with us to get significantly better coverage for less money. I wish we'd worked with him before the crash. He advocated for our family with an underwriter and ultimately was able to secure the best coverage we've had yet. With teen drivers, and older home, and all of the uncertainty our family has faced, we have peace of mind around our insurance coverage. On top of that Brent and his team do so much for our community, helping our schools, area non-profits, and bringing people together around fun and meaningful events. We cannot say enough good things about these folks. They have compassion, integrity, and they work hard for their customers and community.
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March 2023 by Sarah White
Brent and his team have been so good to our family. Following a serious car accident where we had poorer quality insurance, Brent worked with us to get significantly better coverage for less money. I wish we'd worked with him before the crash. He advocated for our family with an underwriter and ultimately was able to secure the best coverage we've had yet. With teen drivers, and older home, and all of the uncertainty our family has faced, we have peace of mind around our insurance coverage. On top of that Brent and his team do so much for our community, helping our schools, area non-profits, and bringing people together around fun and meaningful events. We cannot say enough good things about these folks. They have compassion, integrity, and they work hard for their customers and community.
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March 2023 by Alisha Burk
Brent and his team were fantastic in helping us transfer to more appropriate coverage through their agency. He was very thorough in his analysis of our current assets so that he could determine the best coverage for us and explained the value of making the recommended adjustment. So appreciated his knowledge and advice. Feel much better about our ability to protect our assets in the event we had a claim. Highly recommend looking to Brent and his team for insurance coverage!
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March 2023 by Dmitry White
Brent is the real deal. He and his office staff worked hard to get us a great price with personal service. We have been through too many insurance woes with the online companies, so decided to go with someone who is actually local, and who will actually pick up the phone when we call. They saved us money, and I feel very comfortable knowing exactly who I'm dealing with. Not to mention, Brent and his team always step up to support local events, charities, and community causes. I can't recommend him enough!
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March 2023 by Michele Hall
Superb service, especially with all the crazy changes to auto insurance with a large family! But have been extremely happy with the suggestions on setting up our homeowners insurance as well. We feel we understand our coverage and how the policy will protect us in case of a loss. Thank you Brent, Nikka, and Ale!!
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March 2023 by Cheryl Pooleon
I was more than pleased with Satern's agency when my teen driver needed insurance. They saved me over $1000 / year by switching. Not only did I save money, the customer service is hand's down the best. Satern is a giving individual and so supportive of our community. It has definitely been worth the change!
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March 2023 by Troy & Connie DeYoung
Was very easy to get a quote and place our insurance with Brent and his team. They were very quick and responsive.
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March 2023 by Jess Defrees - Mortgage Consultant
Great people and service. I can depend on great advice, prices, coverage and response times. Highly recommended!
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December 2022 by Wolf Construction & Restoration LLC
We helped a customer with her water damage restoration project. Her insurance was Country Financial. The local office staff was a pleasure to work with and really cared about getting their customer's home repairs completed in a timely manner and utilizing local contractors.
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August 2022 by Jake Gerig
Brent and his team at the Satern Agency are the best! Not only did they save us almost $1,000/year compared to our old insurance company, but the generosity shown toward our community is hands down the best I’ve ever seen from any business. Brent goes above and beyond to make sure his clients are taken care of, and gives back to the community in so many different ways. There’s a reason Brent and his team are a staple in our community!
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July 2022 by Sheldon Lesire
Brent’s customer service is top notch. He researched to find us the best deals for our family, and recommended when to make the move to maximize our savings. When we lost food in our freezer due to power outages from an ice storm, he quickly told us how to make a claim, and then made a public post for ALL of his clients. I find him easy to approach, and he always answers any questions I have. I can’t recommend him enough.
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August 2016 by Keith Irwin
Very excellent and friendly service. Brent and the team give personal help for my family. They take the time to discuss options and what is right for us as a family. It is easy to get someone on the phone. I think their rates and products are great. I recommend them!
