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December 2023 by Ray R.
Called at 828 this morning for estimate, said I'd have to wait 2 hours for a call back. it's now 11:42 and no call back.
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July 2023 by Gene W.
Now Caliber, not Main. I have dealt with these folks in Corvallis with great results. This was our first experience with the South Beach group. Could not be more pleased. My wife had removed some paint from our garage door and deposited it on my car. Steve buffed it out on the spot, applied a sealant, and would not accept payment. I have had good experiences with Caliber in two locations, and I am sold on their service. Heaven forbid we have a collision, but if we do, I know where I will seek repairs.
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February 2023 by Luther Manhole
Great service!
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May 2021 by Elizabeth Bovent
They did a great job very pleased
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May 2021 by Brian Ahumada
Great people quick work
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December 2020 by Norman Higginson
Wonderfully pleasant people - highly honest, genuinely interested in helping. When another body shop gave me a 900 + estimate Main fixed the problem in 5 minutes at no charge. Thank you Main.
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December 2020 by Todd Butterfield
I had them install the drivers side door catch mechanism.Great service.
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November 2020 by Piero G.
They did a great job on my wife and my 19 years old car now looks like new. I highly recommend them.
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November 2020 by Catherine Hingson
They refused to work on my vehicle because it is old, they gave me a referral to someone who did a great job.
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October 2020 by Fianna M.
It took a week longer than planned but it was totally worth it. Not only was my car fixed well after another driver plowed into me after running a stop sign, but they went above and beyond. I got it back cleaner than when I left it with them. They detailed it and even put all my crap from the back seat in a bag which they left neatly on the back seat. I also accidentally left my wedding ring in the well. They took everything out, cleaned the well and put it all back, including my ring! I can't say enough good things about Main Auto Body. Even if it takes a bit longer, it is worth eery minute.
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September 2020 by Tommy F
Very professional
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September 2020 by Peter Davis
Worst experience ever. 1.) Promised a loaner car and the job was supposed to only take 3-4 days. No loaner (I don't believe one exists). After a week, they finally rented a car for us for the last 3 days of a 2 week (not 3-4 day) fix. Then 2.) When we picked up the car, it had multiple dust specs in the paint. They said they would call for us to bring it back in a "couple of weeks " to fix it. Thank goodness I refused to pay the deductible until I was satisfied and the job was complete. They didn't call for a month and that was only to complain that we still owed the deductible and had to "come pay it right now!" I said the job wasn't done yet. I brought the car back for another "inspection " and was told that it was "good enough " I said I would pay when it was complete. They reluctantly set up another appointment a week later. I dropped off the car and that afternoon when I went to pick it up, it still looked badly. I was once again told that that was good enough and the older gentlemen laughed at me and said I was "too picky, just look at the rest of the car, it has scratches and dings". That shouldn't matter. They obviously don't take pride in their work and REALLY don't have customer care in mind. I refused again and they worked on it one last time, the 4th time. This time they finally got it right, but only because I refused to pay until they did. Shameful way to run a business. They even had threatened me to keep my car since I was refusing to pay for their shoddy work. BEWARE of this company. Look closely before you pay them a dime. Be picky. The job was $2,400 with my deductible and what the insurance paid for a quarter panel that had minor damage and scratches. They were paid for a good job. Not what they were saying was "acceptable". Or do yourself a favor and don't go there in the first place.
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September 2020 by Rob H.
These folks are AWESOME. Maybe not the best communication but who cares. The work was perfection. 7 year old F150 that has always been parked outside so you know the paint color wasn't the factory original. After they fixed the rear quarter panel they matched the color exactly. With the detailing they did after they finished it looks brand new. You would never know the truck had been hit at all. Can't recommend them high enough.
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August 2020 by Alaska king crab Demers
Old man was very rude and way over priced a paint job quote because the job was too small and didn’t want to waste his time! I will never go there ever again
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July 2020 by Lynn K.
Worst customer service ever! I took my car in for an estimate two months ago for some dent repair. At the time I discussed with Rob that I would need a loaner car at the time my car was being worked on. He stated they would have one available.They had to order car parts but after two weeks went by & I hadn't heard from them I called them and found out that they had scheduled an appointment for me to bring my car in, however they never contacted me about this. Also a loaner car was not available. A couple of weeks went by and I called them again having not heard from them. I spoke to Rob who was extremely short and rude with me. He informed me that I was scheduled to come in the following Monday and yes, no loaner car was available. Again I had not been informed they had set up an appointment for me and again no loaner car was available. As of this posting I still have not had an appointment set up. I will be working with my insurance company to have the body work done elsewhere!