“So mr.tyson which is the manager helped me with a car dolly reservation. It's a long story but I had one reserved I lincoln city but when I was going to pick it up they didn't have it and told me to go to South beach. A rep had called me and told me the night before pick up that there were no dollys. Well next morning I called to just double check seeing how I was ran through obstacles the day before. Well they had one so I get in my rv that gets 8 miles to the gallon to drive 1.5 hrs away one way. Well I get to newport and go to Wal-Mart to buy a hitch and come out and my battery melted so stuck at Wal-Mart for 2 hrs before I could get help them after I got it fixed I stoped to get gas and just bare in mind I was at full when I left my place and I spent 100 to fill up my rv. Then I get to the uhaul and mr.tyson comes out puts dolly on t.v. and come to find out there is no hooks for safety chains on my rv and I didn't have the 3 way. Well he goes to find a 3 way which I would have to pay almost $13 for it. Well he hooks it up and guess what no lights! Its not uhaul fault for the lights or hooks but I'm just mad I had to travel that far out of my way and spend that much money on gas when l.c. said they had a dolly in the first place. Mr.tyson treats his customers very well and doesn't make you feel like your a bother. Uhaul traffic of oregon is horriable! My mom worked Uhaul traffic for 13 years and never once treated a customer like I was treated! Mr.tyson if your reading this thank you for the patience you had for a pissed off customer.”
Truck Rentals
Truck Rentals
Truck Rentals
“So mr.tyson which is the manager helped me with a car dolly reservation. It's a long story but I had one reserved I lincoln city but when I was going to pick it up they didn't have it and told me to go to South beach. A rep had called me and told me the night before pick up that there were no dollys. Well next morning I called to just double check seeing how I was ran through obstacles the day before. Well they had one so I get in my rv that gets 8 miles to the gallon to drive 1.5 hrs away one way. Well I get to newport and go to Wal-Mart to buy a hitch and come out and my battery melted so stuck at Wal-Mart for 2 hrs before I could get help them after I got it fixed I stoped to get gas and just bare in mind I was at full when I left my place and I spent 100 to fill up my rv. Then I get to the uhaul and mr.tyson comes out puts dolly on t.v. and come to find out there is no hooks for safety chains on my rv and I didn't have the 3 way. Well he goes to find a 3 way which I would have to pay almost $13 for it. Well he hooks it up and guess what no lights! Its not uhaul fault for the lights or hooks but I'm just mad I had to travel that far out of my way and spend that much money on gas when l.c. said they had a dolly in the first place. Mr.tyson treats his customers very well and doesn't make you feel like your a bother. Uhaul traffic of oregon is horriable! My mom worked Uhaul traffic for 13 years and never once treated a customer like I was treated! Mr.tyson if your reading this thank you for the patience you had for a pissed off customer.”