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February 2024 by Michael Michel
Puppies guys they do really good job and they always find my part for me the right one keep it up good job
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January 2024 by Holly
Sold the wrong part, the guy even came out to my car an looked an said it was the right one called to see if they had the right part and they don't..
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January 2024 by Lee Seastrunk
Told me they had the right part so I drove 20 minutes to get it. Wasn’t the right one and when they were trying to look for the right one all three employees are yelling at each other. Gave me an attitude, Made me feel uncomfortable. Never comin again
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January 2024 by Anita Ferrer
Great people
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December 2023 by Zero
Very overpriced place. It's very unprofessional to have a price listed then once you get up to the counter its more money. You should honor the price next time. Make sure to ask for a price if u shop here because the one posted isnt real. Thieves.
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November 2023 by steve burkhart
I had an experience today with this company that was disappointing. When we all go to a store and make a purchase with a coupon or gift card. The coupon goes directly towards the overall bottom line of the purchase. This company will proportionally apply a percentage of the coupon to each item purchased. So, if you are purchasing things with a coupon. Be sure to purchase things you're sure you will keep. Purchase things you are not sure that you will use separately without a coupon to get your full return. I tried to explain my point of view to the employee there. And instead of being sympathetic and saying it is out of my hands, it is company policy. The person helping me got angry and said it is not like you are out of any of your own money. He did not seem capable of understanding that that was exactly how I felt. That being said other than this incident the company offers excellent pricing and the employees with go above and beyond to try to help you. I have been to this part's store many times. Never had another issue. I paid $18.79 for the part. And received $12.51 back.
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October 2023 by Lisa
I chose Advance Auto Parts because they had the items I needed in stock to be picked up the same day, though they were a bit more expensive compared to their competitors. The store is supposed to close at 9pm, but when I arrived (on foot due to my car needing repairs) I learned that they had closed at 6 and so was unable to get my parts. The next day I called at 5, no answer/already closed. Today, day 3, they were already closed by 4pm. I don't know what I'm supposed to do to get my order. You would think that they would contacts customers with with in store order is pending pic of and notify them of the difference in closing time. This has been a HUGE inconvenience AND I not only had to pay their higher prices, but have now been without a vehicle/work for 3 days. Im shocked I wasn't notified and still wonder if I'll ever be able to pick up the items I purchased.
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October 2023 by Google user
I chose Advance Auto Parts because they had the items I needed in stock to be picked up the same day, though they were a bit more expensive compared to their competitors. The store is supposed to close at 9pm, but when I arrived (on foot due to my car needing repairs) I learned that they had closed at 6 and so was unable to get my parts. The next day I called at 5, no answer/already closed. Today, day 3, they were already closed by 4pm. I don't know what I'm supposed to do to get my order. You would think that they would contacts customers with with in store order is pending pic of and notify them of the difference in closing time. This has been a HUGE inconvenience AND I not only had to pay their higher prices, but have now been without a vehicle/work for 3 days. Im shocked I wasn't notified and still wonder if I'll ever be able to pick up the items I purchased.
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September 2023 by Eric Revere
Had what I needed when 3 other auto parts shops did not.
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July 2023 by Rochelle Nama
Very helpful staff. My go to auto parts store.
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July 2023 by chris Volpe
Went in there today to get a repair manual and the dude said they don't have a single one. He couldn't even answer why. Man whats a parts store that don't carry repair manuals.
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July 2023 by Bearon Hatfield
The guys checked my code, and explained what I needed to do to fix them. He also quoted me parts in different price ranges to let me know my options. They helped me find the only 3.5mm jack in the store although I didn’t get it for the $14.00. I bought some black ice vent clips for my new car not realizing my vents are rounded and not straight, but they still clip on. Going back to the good old tree when they die out. The employees always seem to be in a good mood, and the time at the counter is usually pretty quick.
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July 2023 by Jacob Brown
Called ahead on the way to the store after breaking down and catching a ride and they found us exactly what they needed and had it ready for us at the counter before we even walked in, spent about 30 seconds inside instead of walking around looking for the thing while my ride waited. Great customer service!
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May 2023 by tlpoutdoorsman
Horrible customer service... going to miss knechts auto store
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April 2023 by Nathan Price
They lied and I drove there for no reason
