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October 2023 by Thomas Markham (Tommy Tucker)
☆Perhaps it's the sign of the times, maybe it's economic woes, whatever the cause or causes of out of control costs for food & other necessities, its becoming a challenge to put food on the table & as I shopped at Albertson's, located at Mckenzie Crossing Shopping Center in Springfield,Oregon I was also reminded of the price fluctuations encountered from one Store chain to another. The quality of the food from produce to the meat was very nice, yet it was obvious that prices were steeper on several items I generallyPurchase: One item was over a$1.50 more than Walmart & 75 cents more than Safeway. I would rather have positive reviews & never a negative one. However, I have an obligation to write the truth as I see it, so here it is. If money isn't a concern for you or your family, Albertson's is a high-quality Super Market .*noteworthy: You can get prices to average out if you download their app, load up the digital coupons, then compare what you need to the sale prices, go to the checkout & scan your own food, bag it (because the chain made it so inconvenient to wait in the checker line) & hope the prices are correct.*If you are single with lots of spare time , it's not an issue ,however, if you are a normal family or a single parent working long hours & limited time with kids in tow, it's just impractical.
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September 2023 by Teresa O
This Albertsons is so great. They have the best customer service. Michael helped us without making us feel like a burden. So much better than the Thurston Albertsons.
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September 2023 by Elissya
This whole building needs to be condemned for their sewer issues. If you're not able to smell the overwhelming fecal odor as soon as you walk in the doors just go smell the bathroom and you will see what I mean.*Thanks for replying, and I'm sorry I didn't mention earlier that my concern is really not meant to be offensive to the local management or employees. I actually feel really bad for you guys because this isn't safe for your brain or respiratory health to be breathing in whatever that smell is all day. And I reached out to the corporate office a long time ago but they obviously don't care. Along with the sewer it smells like there are rotting corpses in the walls of the bathroom and I can't even imagine having to work there and use that bathroom every day. I've only gone in for emergencies with my kids but it's so bad that we decided to never go back, even in a potty emergency. I'd rather just shop at places where my kids can safely use the bathroom if they're with me and they happen to need it.
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September 2023 by Judy Taylor
Customer Service and quality of care at the Savon Pharmacy located in Albertsons is topnotch. Old school vibes with Pharmacist willing and wanting to talk to you. Ladies who complete the sale are the BEST around.Compassion and Friendliness keeps me coming back.
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September 2023 by Trever Hughes
I shop for a very loud unpleasant temperamental type of crowd. It was nothing personal when my aggravation led me to asking for my money back and walking out of the store. Against the odds I woke up to see another day. Thank you Mohawk. Better luck next time.
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July 2023 by gregg sustaire
Great fresh deli and produce.Good selection.Personable employees.
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July 2023 by Becky F
Good food and some good prices. Just watch what you buy food the best price. They had my favorite ice cream. Baskin Robbins, strawberry cheesecake. Had to buy at least four of them. They were also on sale.
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July 2023 by Jay
The manager here encourages their employees to be disrespectful to customers. The meat department yelled at me about the issue i called about, hung up on me, ran to the manager and told her she tripped and that's how the phone hung up on me. She yelled at me and at the same time tripped into the phone receiver? Yeah right. The manager allows employees treat the elderly poorly rather then fix a simple issue. They should be ashamed of themselves. Will never step foot in this store again.
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June 2023 by Janice Titus
I went in for the first time today.The employees were the best customer service people I've come across in years!Having over ten years in grocery experience from courtesy to store director - this would be a company I'd be proud to be associated with!
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May 2023 by Karen Lovell
The employees are all very helpful and friendly. The store is clean and well organized. The bathroom has a code but the clerks will help with that. The pharmacy is the best I've ever been to. They are friendly, knowledgeable, and have great customer service. Sometimes there's a line but not like at other stores. There are plenty of choices and the shelves are usually well stocked.
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April 2023 by Monica Devine
Nice store, employees and prices if you do your part with digital coupons, have a store club card
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April 2023 by Tim Erlei
Albertsons is one of the more well put together stores all over the Northwest. Always friendly, clean, professional, and well stocked. It may be a bit more expensive but when you get home you feel like you have purchased more cared for products.
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February 2023 by Ashley Jones
I love Albertsons, always have. If you want a break from the crowded big box stores, Albertsons and Safeway are nice quiet stores to get in and get out of.
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February 2023 by Brooke Lynch
The cashier there was very helpful, it was clean and they had lots of good deals. ?
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February 2023 by Tammy Peacock
They have the best customer service. The store director is so nice