Brooks auto machine shop llc
Hours:
825 S 28th St, Springfield OR 97477 Hours
About Brooks auto machine shop llc
Brooks Auto Machine Shop LLC is a business that offers a range of auto repair and machining services. Customers appreciate the helpful and friendly staff, particularly employees who go out of their way to assist, even during busy times. One reviewer praised the new mechanic for being knowledgeable and getting work done correctly the first time, highlighting a high level of professionalism. The shop also provides after-hours support, which has saved customers from being stranded and helped recover lost belongings, demonstrating a strong commitment to customer service. However, some reviews mention concerns about overcharging, billing discrepancies, and cash-only policies, which have caused frustration and distrust among certain clients. Despite this, many customers value the shop’s ability to handle complex jobs, such as pressing out bushings or fixing suspension components, at a fair price and in a timely manner. Overall, Brooks Auto Machine Shop LLC is seen as a helpful and reliable place for auto repairs, with staff that is friendly and willing to go the extra mile to assist customers in difficult situations.
Most Recent Reviews
February 2024
Fast and expert service. Everything you would hope for.
February 2024
thank you for your great response when I needed a tow. I appreciate it 100%. will recommend your company to anyone. thank you ❤️
January 2024
It was my first piece o' business with Brooks, and even though it was very busy in the shop, two employees, Randy and Jim, helped work through my wheel/tire issue, for a great price, and gave me a valuable bit of knowledge about wheel measurements. Great business, friendly,helpful people.
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