-
August 2023 by Karen W.
Had emergency. Starting in early morning I called Thurston, OR branch several times throughout the day and only reached a recording saying to call back later or call on line banking. Called on line banking and talked to rep who told me only the Thurston branch could answer my question. Now 2 pm and still can't get anything but call back later message from Thurston or leave them a message. VERY POOR SERVICE (ACTUALLY NONE) TODAY.
-
July 2018 by Alex C.
They've been friendly to me so far and overall I really like Chase Bank. I previously banked with Bank of America and I briefly tried Wells Fargo.
-
September 2017 by Kelli S.
Sadly, I now see why the rating on this branch was one star... I was treated rudely because I was from "out of state" like I was criminal. Whelp, unfortunately, I can't give a negative rating but I sure wish I could.
-
December 2015 by Rebecca B.
The absolute worst. I drive way out of my way to the Q st branch to do anything. The branch manager and business account manager at the Main Street location showed zero interest in helping me when I went in to open a business account. I stood for literally 10 minutes without a single other customer in the building and was t even acknowledged by anyone.