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September 2024 by D L
I was in here this afternoon, & I just have to say the girl working deserves to be acknowledged for her excellent customer service. I've been here several times, as well as Eugene, Medford & Turlock, CA. She could teach all of the employees about customer service. Honestly, be a great thing to send her to the Sally's in Roseburg as well, now they're rude. Sadly, I didn't get her name, but my receipt was at 1:39 pm, Sunday 9/22.
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March 2024 by Kirsten Narzisi
I love shopping at Cosmoprof. And it really helps when the staff is really helpful and knowledgeable. Tarra really helped me with a problem I was having with my hair, and it came out fantastic, so if you do go to this cosmoprof request to speak with Tara, find out when she's working. Shaylyn is also a really nice person. It's nice to be greeted with a smile upon entering a business. I recommend this place.
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March 2024 by Sean Backus
The lady who was working around 130pm on February 21st is one of the rudest people ove ever met. I've spent thousands of dollars here and will never be coming back because of this person.
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February 2024 by Korey
The manager came out and yelled and feigned kicking my dog because it had barked for (literally) 15 seconds while talking to a friend I went to high school with...It doesnt matter how bad your day has been, you dont threaten to kick someones 5 pound dog...Sorry i gotta leave this. Too Wild.
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November 2023 by Kitty Foreman
Very rude woman seems to enjoy talking down to people.
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July 2023 by Heather Page
Clean store, friendly employees.
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April 2023 by Elena Saucedo
Updating my review! This store is STOCKED. I asked to be called when something came in and they kept their promise! Thank you so much ladies!!!!!Love all the new girls here! So happy and friendly.
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February 2023 by Carissa Unjian
The new manager Esperanza was so sweet and welcoming! She really took the time to help me with everything I needed! She went above and beyond! Will definitely be returning
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February 2023 by Amanda Secrest
I walked around the store 15 min before even seeing their employee. She then didn't offer any help and when I finally went to her she was helping but not really wanting to. I can get past that i work in retail and totally understand, you have days your just over customers. She however neglected to tell me until I had been in the store a good 45min looking for exactly what I wanted that I need to have a cosmo license in order to purchase anything from this store. Complete waste of time for us both.
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February 2023 by Kim Pida
the manager esperanza is absolutely incredible!!! loved my experience here! (:
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February 2023 by Trisha Unjian
Staff were super friendly, helpful, and knowledgeable!
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February 2023 by E.C. Salcido
Nice clean store, friendly employees
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February 2023 by McKenzie Cadena
Tall thick lighter hairgirl, not good customer service. Disrespectful enough to make me decide to start going to the OTHER Cosmoprof even though I live in Thurston. You should acknowledge (of some kind) your customers regardless of what your doing, you don't ignore them and walk away from them. I was just trying to buy some Trimmers but I changed my mind because I don't like being ignored. I can understand when someone is busy, but I can't understand acting like if I'm not in the store. And she wasn't even busy.
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December 2022 by L M
They say the days and time were updated 7 weeks ago yet no one in the shop this effects people business when they need to grab something before shop opens and you claim your open when no one is there and it’s 8:37 saying you open @ 8!!
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November 2022 by Matthew Long
Great place, went with my roommate who is a hair stylist. Loved the selection and the prices were pretty good, too. Five stars.
