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September 2025 by Katrina Cantwell
Mike just hung up on me after denying me a ride for no good reason - his words were “I’m going to pass on this one”. Then hung up. So rude and unprofessional.
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May 2024 by Jesse Clark
Driver passing in right lane and cutting off garbage truck as it was merging.
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January 2024 by James H
Top tier medical transport. Above and beyond always. I will private pay before I ride with ANY other company in Lane County, that doesn’t have Flashing red lights on top.
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November 2022 by Domenik Guiterrez
DO NOT USE THESE GUYS!!their drivers are very under qualified and are constantly causing accidents. One of their drivers wrecked into my vehicle yesterday, and the company is telling me to eat the bill!! Any company with this sort of poor standard of service e is not a reputable business in my book!
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September 2022 by Elizabeth Blouin
The people who come for transport are rued and have no professionalism. And dont take proper covid-19 measures when transporting (wearing masks below there chin)
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January 2022 by Elizabeth Wetzell
The people who come for transport are rued and have no professionalism. And dont take proper covid-19 measures when transporting (wearing masks below there chin)
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January 2022 by Breyhdunn Hudson
DO NOT USE THESE GUYS!!their drivers are very under qualified and are constantly causing accidents. One of their drivers wrecked into my vehicle yesterday, and the company is telling me to eat the bill!! Any company with this sort of poor standard of service e is not a reputable business in my book!
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September 2020 by Susan O.
We had to use a medical transport service for my mother for a non-emergency medical appointment. We contacted Express Care Mobility four business days in advance to schedule service with them, they were easy to schedule with; when we explained she couldn't walk and needed to be brought down steps, they said it wouldn't be a problem, they would send two people to help her. Oh, my, we were very pleased. They sent two vehicles and showed up on time. They two men came into her house, quickly assessed the safest way to bring her down the steps and gently brought her out. They were kind, professional, and, in the era of Covid-19, extremely attentive the safety protocols. My mother was nervous about going down the steps in a wheelchair, they explained to her what they were doing as they went down each step, by the time they reached the bottom step, she was calm.The ride to the doctor's office was smooth and quick, the driver was not distracted and drove safely. At the doctor's office the driver offered to wheel her in but we said could do that. When her appointment was nearing the end, we called back for her return ride home and they were back in about fifteen minutes. Two people brought her back into her house and helped her back to her bed. Again, totally professional, but equally important, totally caring.If we have to do a medical transport again, we will definitely use Express Care Mobility. Not only are they professional in their service, their equipment and vehicles are extremely clean and well maintained. Care may be their middle name but it's obvious in everything they do. We give five stars because they are worth that and more.
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December 2019 by Jennie Wackler
Amazing service at a great price! Mike(the dispatcher) is so caring and knowledgeable!, and my father was so relieved to have a medical professional provide his transport. I highly recommend to anyone!
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January 2018 by Schaun Cox
I just about got run off the road by one of their drivers! Thursday January 11th 5:30 p.m. Northbound Cottage Grove Highway entrance. The guy blew a yield sign and didn't even offer an I'm sorry! I wouldn't put any of my family members in any of their vehicles!
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July 2017 by Craig and Shirley Thompson
On time, caring polite driver AND clean behicle and driver! A great experience. Plan to use them again!
