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October 2024 by Tabatha Meyer (Tabmizzle)
Overpriced and several of the plants didn't grow right.
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November 2023 by Tom M.
I went there with my snap card and when I checked out using their A.I. teller it told me I needed to pay 5 cents cash for the can I was buying. Total thieves if you know the skin??
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May 2023 by Julie Welton
Beautiful flowers and great prices and lots of other plants to choose from. Love the friendly service.
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April 2023 by Donna D.
I bought an orchid for my husband while he was in the ICU for two weeks from a heart attack. The orchid looked beautiful, with a graceful white pot and another plant nestled in beside it. It cost well over $60. Unfortunately, it died within the month, because it was rotting. I am an experienced orchid grower, and repotted it quickly, hoping to save it. There was no way. It had drowned, because the medium was almost all Spanish moss, with a tiny layer at the bottom of very small bits of coconut bark. Moss is highly absorbent, and I wouldn't even recommend using only small grade orchid bark in repotting a moth orchid. I use Spanish moss at the TOP to protect and provide a small amount of humidity to the roots that crawl their way out of the pot. What a shame. Now I just have a very expensive pot. It brought me to tears. FredMeyer, I hope you will consider using another venue to buy your orchid stock.
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December 2022 by Brandon M.
Claps to a grocery store for getting a 4-star review. Most aren't worth 2-star reviews.This became our grocery store of choice while we lived in the Eugene-Springfield metro. PROS: Clean... I mean, this tends to be a struggle with many stores. They do a nice job of keeping it clean. Organized... typically you find stores that are messy and not well stocked... this FM does a great job of staying stocked and organized.CONS: Staff is lacking. The self check-out is a mess. A dang hot mess. The computers don't work most of the time, you're always needing assistance and having to wait. There are never any of the little carts available... because they're scattered all over the parking lot. NEUTRALS: You'll likely smell an employee smoking grass in the back of the store. Always an interesting experience to smell active pot in a grocery store. Funny, we've been there twice now where management is actively working in the aisles, suffocating in the green fog, no one does a dang thing about it. Guess it is just Oregon?The management is obviously lacking at this location. Truly, a change in management would yield this store a 5-star grocery store in Springfield, Oregon.
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October 2022 by Nathan F.
I understand there is an imperative to go after shop lifters. But following and pursing paying customers is ridiculous. This manger Cindy needs to be retrained. Making fun of overweight customers or any customers is completely unprofessional and rude. We will be spending our money elsewhere going forward.
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February 2022 by Ga I P.
The checkout is so slow it makes me sleepy watching him move so sloooow! They also need to improve the restroom condition! Very run down.
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October 2021 by Mayra A.
I wanted to cash paycheck as usual on a Saturday evening after the banks were closed. Upon arrival I waited at customer service for almost 10 minutes. Finally someone came along to inform me that nobody would be working that desk for another 15 minutes. I was surprised, but understood as everyone is so short staffed. I returned 15 minutes later as instructed. Only to be told that they wouldn't cash my check due to the register not having sufficient funds. Total waste of time. And completely unorganized & unfriendly service. I will not return to this location.
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September 2021 by Micah Berkshire
I was here months ago and they closed the door on me when i was walking out. Fast foward to my experience tonight. 4 employees standing at the front end talking. One person checking. The line is in the aisle and i have a full cart. I asked two people if there were more checkers and then the girl opening up says i cant come in her line. My husband and i had to take our full cart of groceries to the self check out where there is little room to bag that much stuff. I wemt to fred meyer for that not to happen. I get covid has us short staffed but they were standing around and talking.
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May 2021 by Brenda L.
Allowing people to shop sans masks is reckless in my opinion. I've spoken to the manager which was futile. The health of their customers is no longer a priority apparently and the " top of the hour cleaning" is non existent. I'll be shopping at stores that care.
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December 2020 by Kim T.
horrible people anymore of i didn't have to walk i'd never shop here again wish they would plow it down and replace it with a dollar store better products and people!!!
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October 2020 by Annelise H.
Best service ever! I love love love Fred Meyer's curbside pick-up. It was easy to shop and pay on their app and then you just choose a time to go the next day, park in a designated pickup spot, call them and they come right out and put all your groceries in your trunk for you! What could be better than this? Fred Meyer was already my favorite place to grocery shop for their prices, organization, options of items including natural foods section, short lines and helpful staff but their curbside pickup is top notch!
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June 2020 by hans m.
I was never a fan of Fred Meyer stores until I moved close to this one on 5th street. I was so surprised on how much I love it. 13 years later and I only go to this store for everything. I keep reading about how run down it is? I don't get it? It is a little older but is very clean and organized. Hans M. Springfield
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May 2020 by Pj R.
Disappointed. I ordered a birthday cake from their bakery, and showed up at the prescribed time to pick it up (a couple of days later). They lost the order. I showed them my confirmation. I was told that "never" happens. Well, guess what, it did! They did not offer anything to try to make things right, no options, nothing, just "sorry" (and not a heartfelt sorry, more like an it-sucks-to-be-you kind of sorry.) Not exactly what I would call stellar service. My trust is gone. So disappointed, I expected better. You have a choice, there are other bakeries, I recommend going elsewhere.
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April 2020 by Micah S.
My husband and i went here to find ink and a pool. We were in the store 5 minutes tops and they were closing the doors as we were leaving and still wouldn't let us exit through that door as they were locking it. We had to lug the pool all the way to grocery and back to the home parking area. Thanks for making a shopping trip easier for a pregnant momma..... 5 minutes....
