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February 2024 by Sunny Zylstra
Denied me a paying customer the bathroom. I have severe health issues. I had to stop my shopping and drive to the hospital to use the bathroom. I will not be going back there. Ever!
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February 2024 by Juan Parker
Easy parking! Great selection of items! Staff is corgial. Nice experience. A++!
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February 2024 by Sadie Alfa1
I personally had a terrible experience the only time I ever have with these people I've always had wonderful experiences but then I got accused of something I didn't do because I looked like someone I was aggressively approached humiliated kicked out of the store and told I was put on the Wall of shame but it wasn't me I had nothing in my car but a bottle of lotion that I didn't even make down one aisle before I got confronted by three employees being aggressive embarrassing me in front of everybody including the very important phone call I was on for my father who is extremely ill .I was floored and at a loss for words. I went across the street to call management to file a complaint.he seemed very distracted and just not present and spacey. He offered me no solution didn't ask my name or my phone number I had to force him to take my number down and all he had to say was he was trying to figure out what type of disciplinary action to take then I never got a phone call never heard back and I'm afraid to go into the store that I used to frequent all the time I apparently have a doppelganger running around town still and things because I also had been accused of stealing a bottle of liquor from a liquor store with a stroller and a small child but my child is 9 I don't have a stoler. That one had to go to court. These people had no evidence and they had no name to go with apparently the photo they had to go off of that's on their Wall of shame if someone is accusing someone of stealing I think they should at least asked for an ID like the picture that they should have an ID to go with as well unless they're just going to point fingers at any random person they're going to get theirselves a lawsuit
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February 2024 by daniel gustus
The one off river road seems like it has a much better selection.
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February 2024 by Sean Falkoski
The one on river road is one of the best in this area,always is stocked up on whatever they have to sell . Very seldom do you see empty shelves .Excellent customer service and good natured employees
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February 2024 by Lyz Snyder
I take a friend there for good deals on food items.
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January 2024 by Terror Ninja
Grocery outlet is one of my favorite stores to shop at the prices are good. The people are friendly and. Have been shopping here for a while. Really enjoy shopping here. They got good selection. And if there's any particular thing that I can't find at other stores like Walmart or winco I can always find it here.
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January 2024 by Sib Davis
LOVE GROCERY Outlet! They have great sales too!I also love the cool things they have in the first 2 isles!!!
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January 2024 by Eileen F
I took my friend here tonight so he could buy the green drink called Green Machine by Naked Juice. It's only $5.99 here & it's closer to $8/9 bucks everywhere else. Saved him some $ !!!Springfield Oregon Grocery Outlet, I love you! We found things recently here that we have literally been searching for months all over Lane County for! This last trip, we found Solar Fairy Lights, the holders for paper plates when you go camping, & the elusive scrumptious Black Garlic. Thank you Grocery Outlet!
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January 2024 by Debi Douglass
I went for a bottle of wine for a Christmas and bought two! Great selection, good prices!
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January 2024 by Nestor Castelan
Great discounts
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January 2024 by Shawn I
It was okay, a bit dirty. But fine. Good prices on various items.
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January 2024 by Brian B.
Grocery outlet is always full of surprises!
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January 2024 by richard Kelly
Nice store and people!
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December 2023 by Mary M.
It's hit and miss with some of their products, and you cannot guarantee that if they are the only local store that carries a special item, that it will be there. The prices used to be cheaper, bags now are .20/ bag "because the cost of everything has gone up." their sign, not my idea. It just seems that in total that customer service has really gone away from Outlet since their remodel. I have seen fish that had no business on the shelf in a open fridge that I found (glad I found the gray section before paying for it, that was hidden under another filet, would have had to be immediately thrown in the garbage (or compost heap). Cheeses have been found to have moldy parts in them (especially the alternative cheese), and worse, was Miyoko's Cream cheese which was opened and used ONCE molded the next day (blue green ring around the cream cheese area). We have a new fridge so we know from two thermometers that there is nothing off with our fridge. This is their inability to get their products that are highly perishable in their fridge areas. The prices have gone up and after having thrown away: greens, cheeses gone bad, and meat that has been slimy, I think we will start bypassing Outlet. I don't need to go to the hospital over the "so called savings". Since they don't have a customer card, and their app is worthless , in the end they will lose more people. No one tends to hang on to a month's worth of grocery tapes to bring an item back to the store. And as for things that have been recalled (QuakerOats Brand of bars) it is UP TO THE CUSTOMER to do the leg work to see if the item should be pulled, because they were still on the shelf that I found someone going through the bars, and her phone trying to figure out what was safe. Do better.
