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December 2023 by Rayne Royer
Been going through Jackson Hewitt for years. They always make things as simple and as easy as possible. Garet Speer at the main street office in springfield has been my preparer the last 2 years and he is very friendly and helpful!
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December 2023 by Abigail Gordon
Friendly service. Quick and easy. Easy to talk to and discuss questions about my taxes.
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May 2023 by mrsriddle19
Really great place squeezed us in even though we accidently forgot appointment also lot of patience dealing with california tax and oregon. Great service!
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May 2023 by Vernon Rose
Stacie was very professional, insightful, kind and gave me great information.
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May 2023 by Google user
My tax preparation fees more than doubled from last year. Same form, same employer, same income, same tax preparation company as last year. The only difference between then and 2022 is we received a 1095-A from the Healthcare Marketplace that had to be reconciled. They charged us $300 for a 1040! If I’d have filed online, it would have been $80. You just lost a 3 time repeat customer. We are getting older, we can’t afford to waste money nor time working with Jackson Hewitt.
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April 2023 by Cathy Bond
My tax preparation fees more than doubled from last year. Same form, same employer, same income, same tax preparation company as last year. The only difference between then and 2022 is we received a 1095-A from the Healthcare Marketplace that had to be reconciled. They charged us $300 for a 1040! If I’d have filed online, it would have been $80. You just lost a 3 time repeat customer. We are getting older, we can’t afford to waste money nor time working with Jackson Hewitt.
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April 2023 by TerAndBre Baros
I will be coming back next year to file my taxes again!
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March 2023 by Judy Collis
The tax pro was very thorough and did a good job getting me back the biggest return possible.
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January 2023 by Ashlie Ortiz
The staff is very friendly and knowledgeable. This is our second year filing with them and we are very satisfied with their service and will continue to visit Garet and his team.
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May 2022 by Rob Ross
Knowledgeable tax preparer. Answered all our questions in an easy to understand way. Will use them again and again.
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April 2022 by Cayden Simler
I cannot say enough about how helpful Sam was during my appointment with her. She answered all my questions without hesitation and I felt truly taken care of through the duration of my appointment. If you're looking for a compassionate, friendly, extremely knowledgeable tax expert to help you, look no further than Sam at the Springfield Jackson-Hewitt!
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April 2022 by ashlie sokolosky
The staff is very friendly and knowledgeable. This is our second year filing with them and we are very satisfied with their service and will continue to visit Garet and his team.
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March 2022 by Debby Mcghehey
Garret was very professional and I do appreciate we will be using Jackson Hewitt next year
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March 2022 by Johann M
First time with this company. Found them to be knowledgeable and efficient. Will probably use them again next year.
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January 2022 by Kayla Hinkle
Do to the covid relief tax act some tax was not taken from my checks. However I got told that I had to file as an independent worker and owed taxes. My company and the IRS said that was wrong. I also got denied for the refund advance because you have to file by paper for "independent workers". I only paid them over 600.00 to get my refund advance. This is my last year filing through them. I also just waited an hour past my appointment time to tell me there was nothing they can do. Tax preparers name is Garrett.Updating to say the irs has not even received my refund and they are still making me pay 600.00 for them messing up my refund. They tried offering me 200.00 off next year. Why would I ever come back?July 2021 still have not received my tax return!