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April 2024 by Twyla Russell
The employees are always very friendly and helpful.
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April 2024 by Vanessa Crump
The staff here is always friendly and helpful. They have good prices and are always well stocked.
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April 2024 by Israel Garza
Great experience every time I walk into this store. They are kind, loving, and helpful every time I come into this store. Its not like I'm a number walking into this store. I feel like I'm a member of the family every time I walk into this store. I gave the Eugene Mini Pet Mart a 3 star rating for labeling me a thief just because of the way I dressed that day. I've been shopping at the Mini Pet Mart in Springfield for many years and I love this place. The Eugene location had me labeled as a thief. I'm a Commercial Driver full time and I go to College part time online. It did not feel good to get profiled as a thief by the Eugene location, but that will not stop me from shopping at the Springfield location. I make alot of money, because I work hard for it. I grew up very poor as a child. Like I lived in real life poverty as a child. I'm proud to say that today I make more money then both of those store clerks at the Eugene Mini Pet Mart location put together. I'm not the little spick in rags anymore. I can buy both of those store clerks cars and houses if they ain't still renting a house.
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March 2024 by RickanShauna Remior
Experienced persons answering your questions. Always helpful.
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March 2024 by Heather I
Friendly knowledgeable staff
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March 2024 by Denise
Always friendly and stocked!
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March 2024 by Jeremy Buckmaster
So helpful and assisted me with my puppy
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January 2024 by Scott Best
I was very happy to see this business open yesterday, we definitely needed some more fancy feast cat food. the fact that they are only taking cash instead of credit didn't bother me at all cause that's how I was going to pay anyway. Thank you very much for being there to serve the people
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January 2024 by Latisha “Lala” Malone
Less Selection than before..
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December 2023 by Marcia Anderson
They were very friendly, courteousVery helpfulWe will return
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October 2023 by Crystal Monique Zoller
The selection they had at this location was very limited. Also, the cost of the dog food they are selling is outrageous. Three months ago I put my dog on a new diet and her back of dog food cost $30. The same weight now cost $46
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October 2023 by Heather Wagner-Shelton
Expensive and boutique like now. They don't carry what they used to. The one thing that irritated me me last and final visit was the fact the fact you didn't carry the product I wanted, but your clerk kept trying to sell me on the brands your store carried. When it comes to animals this is not cool to do. Try something because it sounds like what I'm looking for? Not too great. Plus, the raise in price makes your convenient location not so convenient to me anymore. Going where I'm appreciated as a customer and where I can get what I want with my money.
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October 2023 by Shelley Seemayer
Great selection of pet products. The prices are reasonable and the staff is very friendly and knowledgeable.
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October 2023 by gary swedberg
Good selection, good prices and local business, not big box. We love this place for taking care of our cat needs.
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October 2023 by Nonette Wolfskill
Amazing customer service. Very Knowledgeable in there product. Super awesome return/exchange policies. I love how the greet everyone who comes in the store with a smile and a hello. I feel like this is a good place to go over all. (Special shot out to the one on Main St. in Springfield Oregon❤️)
