Northwest Self Storage offers convenient and affordable self-storage units in Springfield. The facility features gated access with extended hours, well-lit grounds, and wide aisles for easy truck access, making it an ideal choice to suit your storage needs. Customers praise the clean, organized premises and the excellent customer service provided by the staff, particularly Susan, who is described as a wonderful, knowledgeable, kind, and helpful person. Renters appreciate Susan's willingness to assist them and go the extra mile to ensure a positive experience. Overall, Northwest Self Storage is highly recommended for its professional management, personable staff, and commitment to meeting customer expectations in the current business climate.
Agent on the phone was helpful and thorough in getting me set up with a storage unit.
September 2026
So easy, hassle free I did all online . I love that it's open 7 days a week and untill 10 pm. Makes it so much more accessable with navigating my work hours. My second time renting a unit here. Will be using public storage in the future. The even put a lock in unit for you and staff are so nice.
June 2026
Excellent customer service. The communication I received was amazing. Conveniently located in Springfield off a main road.
