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“Katie with Enterprise trucks is amazing. she never makes it feel just transactional. she values time and she does her best to accommodate needs. her customer service is always top notch. she makes you feel as if you're just a family member borrowing a van”
“They were really helpful when I pick up the van and Leena B. Was really helpful when returning it. Thank you for the laughs and making the return less stressful. Laughing is important but even better when there is a snort in the laughs. I dont leave reviews very often anywhere and even five star ones, so when I have a memorable experience that I will tell the tale about then you know it was worthy and so I bring an end to this review with tha k you to the people that helped out and thank you Leena B. For your excellent people skills and customer service.”
“I can’t remember the ladies name that helped me but the day I went to rent my U-Haul truck there internet went down so she had to manually input all of the information and she was so patient and kind. She was also super helpful and she did it all with a smile on her face! Thanks”
“The truck was a brand new truck, but the truck broke down one week before and in the same place I was told, they never should the ad rented it out with out having an inspection by a mechanic ,”
“I rented from valley river storage penske truck rental. Lauren Morgan, the staffer there was on point ! She was able to take take time with me to discuss strategies and prices and all the infinite ways how I could make this move easy and affordable and efficient.
I am a 100% disabled combat vet and she made me feel very taken care of and really went the extra mile to work my moving plan rather than my moving plan working me lol. This was the 3rd time I've rented from her and valley river and I want to express my gratitude to her services and attention and honesty . Lauren is a great representative and I recommend her 100% of the time . I look forward to any future run-ins with valley river storage penske .
Your wonderful and thankyou.”
“Guy name Evan helped me with bringing the truck back in. Lady who checked me out said should would adjust the changes Ive made on my rental but never did. Evan was really polite and handled the situation very well and got my refund back”
“I had an axle seal leak on 2022 FREIGHTLINER COLUMBIA least truck . Called in and Andre Shop Supervisor said bring it on in and immediately got on repair , Super nice New looking State of the art facility. Everyone busy , nice professional friendly folks .Thank You”
“First time giving the HP Station at 18th and Willamette a try for a local U-Haul rental. Very friendly and knowledgeable staff. Truck was ready to go and the process was nice and quick. Plus, the location has more supplies than I knew about. This made my move of a bunch of heavy household items so much simpler and as the location is right in the middle of town near my house it was super convenient.”
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“Great service! The staff is knowledgeable and friendly. Thenewest manager, James has a great wealth of knowledge about vehicle maintenance and customer care. I found him to be thorough and accommodating.”