Safeway, located at 1891 Pioneer Pkwy E, Springfield, OR, offers a convenient and friendly grocery shopping experience. Customers appreciate the helpful staff and the variety of services available, including a bakery that creates customizable cakes and delicious cupcakes, as well as a deli that provides made-to-order party trays. The store also features a floral department with exclusive designs. For added convenience, Safeway offers Grocery Delivery and DriveUp & Go™ services. While many shoppers enjoy the store for its great deals and friendly employees, some have raised concerns about the quality of certain products, particularly fresh fruit. One customer noted experiencing moldy grapes. Despite this, positive comments highlight the excellent customer service, particularly praising staff members like Michelle at Starbucks and Kristin and Emily for their patience and support during returns. Overall, Safeway is recognized for its clean environment and helpful team, making it a popular neighborhood grocery store, though some customers feel improvements could be made in certain areas.
