Springfield Express Lube is a full-service preventive maintenance automotive center that offers high-quality service at a fair price. They cater to both domestic and foreign vehicles, making them a reliable choice for scheduled maintenance on cars, SUVs, trucks, and fleet vehicles. Customers appreciate the kind and considerate staff, including certified technicians who perform oil changes and thorough reviews of recommended services. Many reviews highlight the quick and efficient service, with customers feeling confident in the technicians' expertise. The team is known for their exceptional customer service, engaging with clients in a friendly manner while answering questions. Clients have praised the honesty of the staff, who do not push unnecessary services and even inform customers when they do not need an oil change yet. The welcoming environment and professional demeanor of the team keep customers coming back. With a commitment to ensuring that everything is done correctly, Springfield Express Lube has earned a reputation as a trustworthy place for automotive care. Overall, customers are pleased with their experiences and recommend this business for all automotive service needs.
They changed my oil, like I paid for. But I had just come from the car wash and they put no protection on my quarter panels And left oily handprints all over The front of my car. Not happy about that.
Update: The manager reached out and offered to make it right, which I respect. Updating to five stars
September 2024
Brad, Robbie, and Caleb really took care of us today! We noticed we were low on oil. We stopped in and they were so kind and considerate! They replaced our windshield wiper and filled our oil for free!! We will be going here for oil changes from now on!!
August 2024
I stopped to get an oil change today, and was so pleased to hear that I didn’t actually need one yet. They could have easily taken advantage of that and didn’t. Instead Brad and Rob explained why I did t need it yet, topped off my wiper fluid and my filled my embarrassingly low tires then sent me on my way. Thanks... read full comment
