Springfield Express Lube is a full-service preventive maintenance automotive center known for its high-quality service and fair prices. They cater to both domestic and foreign vehicles and are the preferred choice for scheduled maintenance on cars, SUVs, trucks, and fleet vehicles. Customers can relax in their cars while certified technicians perform oil changes and conduct thorough reviews of recommended services based on manufacturer guidelines. The business is praised for its great customer service, quick turnaround, and reasonable prices. Many customers have been loyal for over two decades, highlighting the reliability and professionalism of the staff. While there was a minor issue with oil handprints left on a customer's vehicle, the manager's prompt response to resolve it earned high praise and a five-star update. Employees, including Brad, Robbie, and Caleb, are recognized for their kindness and willingness to help, even offering free services like topping off fluids and replacing wipers. Customers appreciate the honest advice, such as when technicians informed a client that an oil change was not yet necessary. Overall, Springfield Express Lube is seen as a trustworthy and efficient place for automotive maintenance, with a fun and engaging environment.
