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July 2023 by Eric Johnson
Always super friendly!
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June 2023 by Tj Langan
The lady in front of me was upset, when she turned to leave she told me that they printed her off counter checks of a strangers account.My turn next, and they deposited $50,000 into the wrong account. Luckily with the app I was able to simply move it to my other account, but makes it a pain for book keeping. They were all new faces, like usual in this branch. They need to get it together.
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June 2023 by Google user
The lady in front of me was upset, when she turned to leave she told me that they printed her off counter checks of a strangers account. My turn next, and they deposited $50,000 into the wrong account. Luckily with the app I was able to simply move it to my other account, but makes it a pain for book keeping. They were all new faces, like usual in this branch. They need to get it together.
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February 2023 by Lydia Winter
USBANK is absolutely amazing and people are really kind and helpful
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December 2022 by Jennifer Cox
Edit Nov. 2022- Albertson's branch has been closed the last 2 Saturdays; (while stated hours claim business is open) and the branch also closed early the day after Thanksgiving.Albertson's store employees are confused about the situation as well.No posted signage about being closed.Branch hours state business will be open tomorrow, I will have to make another trip tomorrow to verify the business will actually be open when it claims to be.Maybe 4 trips is what it takes.Bad news.
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July 2022 by Joy Li
We went there on Saturday, July 2 in the afternoon. The two bankers were very friendly, helpful and patient!
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June 2022 by Olga M.
I have banked with US bank for close to 10 years; When I moved to the area, this branch was the closest for me. I must say, the staff in this branch have been nothing short of amazing. There was an issue when I was in So. CA and they went ABOVE AND BEYOND assisting me. I've been to several US Banks, and I am so happy THIS particular branch is my home branch. They've made me feel welcome and appreciated. Although staff has rotated, most remember my name, my circumstances and always give me with the best service I have ever received in my banking experience. THANK YOU US Bank, Albertson's team!!!
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May 2022 by Dan S.
I have been a member of US Bank for over 20 years. Between myself, my wife, and my many children I have 12 bank account with this Bank. Recently they have had a huge staff turnover and they have changed their Bank policies to be very unfriendly to users. The new bank management is extremely inflexible and condescending. I asked the bank to put a check in to my account and make the funds available right away. I have more than enough money in my account in case the check would bounce. I have been putting the same check amount from the same people in my account for over 9 years. Other US Banks do this without complaint. Other US Banks, especially the one on Mohawk Boulevard goes out of their way to make me feel welcome, to greet me in a friendly way, and to help me with my fan mental needs. They have made this transaction for me several times. This branch in Albertsons in Thurston Oregon it's exactly the opposite of other u.s. Bank branches that I have done business with. They were inflexible, rude, and told me that I should take my banking business to the other branch that would help me instead of doing business with them. The new staff are inflexible, and value policies over people. I have done this exact transaction in for other u.s. Bank branches and never have trouble doing it. This Branch refuses to help me and again told me to take my banking business somewhere else. U.s. bank has changed over the years and not for the better.
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August 2021 by Chris
If you love overdraft fees, falsely advertised promotions, being lied to, taken advantage of, and screwed out of your money every way possible than look no further! The US bank team is hard at work on your account, crunching the numbers and coming up with each and every possible way they can to screw you out of your money. In fact if you don't have very much to start with, then they will work even harder for you, because they know how much joy it fills your heart with to donate it all to poor, needy, impoverished little US bank.
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August 2021 by Elemental Construction LLC.
This bank utilizes every opportunity to overdraft your account. Transfered via the app 500 into the account and pulled via the atm. Did the via the app. US bank held the transfer while allowing a 500 dollar withdrawal and hit my account for 4 overdrafts fees. Charging 36 dollars each.
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November 2020 by Michael O'grady
Fast and easy ATM
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February 2020 by John Nunes
Tellers are fast, friendly, helpful and knowledgeable.
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April 2019 by John Harrison
Thank you so much for the excellent customer service, Deborah and Jennifer your both an asset to US Bank.
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February 2019 by Oliver Brown
In the years I have used this branch location, service has been, and continues to be excellent. The staff are professional, friendly, and always aware of the time it takes for transactions. I get all the benefits of a large financial institution, but with the personal care of a hometown bank!
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February 2019 by Luna B
Very friendly service Jennifer made the experience of getting a card fun, easy, Smooth, and explained everything very well!
