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September 2023 by Anderson A.
Went to Springfield OR WinCo and it is not a great store. I have bought expired or close to expired food items, have watched their deli make food items with no gloves on and their organic onions/garlic were coated in gnats and all their organic should have been pulled as it looked like rubber. Yes I should have known better, but it was the only organic in the entire town without going into Eugene. The best part was the bakery item that I discovered were filled with ants that I missed as there were inside the pastries that then escaped when I got home so then chased them down everywhere. They have seafood that smelled so bad I could hardly stand it being in the store very and it followed me outside. I see a town that seems to not have much pride in itself and absolutely no class. This should be a no star review.
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September 2023 by Holli P.
If I could give negative stars, I would. My husband and I were just there grocery shopping after school, and we take the bus so we had our backpacks with our school books and stuff in there. We got our items and proceeded to checkout. As we're walking out the doors we got stopped by a big guy and a female. They put their hands on us, the female grabbed my elbow HARD, telling us we need to put back the things we stole, (we didn't steal anything, infact we spent a little over $100.) So we're both pretty much yelling at each other, they're saying they're going to call the cops and we're trying to tell them we don't have anything. At this point I just started laughing. I told them to check our bags, the only thing they'll find is school work. And when they didn't find anything they still acted all tough, didn't even apologize or anything. Completely disrespectful. I have never felt profiled like that! Just cause we were wearing backpacks you think we are shoplifters?! I am still blown away. Have since filed a formal complaint. Will never spend my money at WinCo again.
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July 2023 by Catt F.
Terrible. Self checkout: two sides--one says cards only, the other cash and cards. Lies! "Cards Only" apparently means ONLY DEBIT CARDS. No obvious signs. Credit cards declined twice, cashier acted like I should have known that and I was inconveniencing her. She had a terrible attitude and made it seem like it was MY FAULT I couldn't complete my check out. She pointed out a sign, hidden behind the check out screen, with tiny print at the bottom where it reads "credit cards not accepted." Then that's not "cards," is it? Signs should read 'DEBIT CARDS ONLY!" Ridiculously inconvenient and then to be treated as though I was stupid is completely unacceptable! I have a mind to never shop here again. Used to love this store, but it was gotten steadily worse at customer service since COVID. They never have enough ride-on carts for the elderly or disabled, and no places to sit near the door to wait for one. They require I give up my ID in order to use one--NOBODY ELSE DOES THIS! Acting like I'm some sort of thief because they are too cheap or too lazy to 1) have enough carts and/or 2) put the shut down alarms on them so they can't be stolen. Instead they treat the customers as though they are the enemy. I'm done. If that cashier worked for me, she would be unemployed tomorrow for her terrible and condescending attitude. They are going to keep losing customers with attitudes like I saw today. Aren't they employee owned? Then her comment that "I don't make the rules," is a cop-out. She could point out the issue to management and someone with some authority could fix it, instead of treating customers as though it is their own fault. Never again.
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November 2022 by Mad M.
very good selection and decent priced but the customer service is poor and staff arent friendly it's unclean especially the self checkout and just kind of ghetto. I'd rather go to other stores this one makes me feel gross
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March 2022 by Jay W.
Stopped by yesterday to grab my son food for his school lunches went to the fruit section grabbed blueberries, made his lunch this morning and decided to try a blueberry myself coming to find out they were bad and rotten at the bottom. Be better winco.
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December 2020 by Nick H.
I will never, ever in my life shop at this dumpster fire of a store again. My family will never shop at this business as a whole ever again. The prison style food they sell shouldn't even be a thing. On top of all that they let meth heads walk around the store mask-less. No sanitized carts and the employees look dead from hating the place they work at.
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August 2020 by Omg W.
Discriminates against disabled people. Will never go here again. I don't need medical advice from the grocery store thanks. Stop practicing medicine without a license. Just sell grocery's.
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February 2020 by Mark N.
I went grocery shopping and when I checked out I put a bag of fire place pellets on the belt and my wife tells him we have another bag. He tells us he's not ringing up our groceries until we go I've him a greeting, I told him I want my groceries rang up and I am not here yep find friends, I told him I have been to over twenty stores that day and this is the first that requires a greeting before he takes my money. Then he goes I'm not ringing up your groceries and another guy takes over. Then he looks at me and says don't use the n word, my wife's family is part black I would never do this and then he tells me I hope you get the virus and die. Wtf, if you go to wincO in Springfield make sure you watch out for a guy named either William b or lim he had several names on his badge so who knows but he is the only black person there.
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November 2019 by Melek R.
The Winco in Springfield is smaller than the one in Eugene, but the produce, meat and dairy products are just as good. I do not like their bakery. They tend to over-bake the bread. Still, the price at this location is less expensive and the people are very friendly.
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October 2019 by G H.
As my college student friend found out the hard way, they only take cash, checks, and debit cards. They have low prices because you bag your own groceries, they dont have foo foo lighting or fancy product displays and last but not least, you CANNOT use credit cards on your purchases.
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July 2019 by 526ify ..
I love Winco foods best prices sure it's very busy and seems like a farmers market at times but their prices are what keeps me coming back
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July 2019 by Tyler Y.
This is a destination every time I return home because there are so many great products for so cheap! We like to load up on bulk foods such as quinoa which is roughly 1/3 the price we usually pay! It's also a great place to refill herbs and spices, we especially like the Chinese 5 spice and chipotle mixes. The produce prices are great and there is a huge selection of dairy products. The only downside is no credit cards, but with prices this low we'll gladly use our debit card.
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May 2019 by Corinne B.
Winco is my all around grocery store for savings and it's near my home. However, they don't carry everything, like Good Seasons Zesty Italian, for example. All in all, a solid store for low prices. I have requested the Good Seasons Zesty Italian, but so far, I haven't seen it on the shelf yet. I have always had good customer service when it comes to Winco. Just be aware that at busy time, it will get crowded and loud, so be aware and be courteous. And to those that ask about not accepting credit cards---its to keep prices low.
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April 2019 by Nancy B.
Come into the 1980s and accept credit cards! I feel awful...first visit, full cart and unable to check out! I was told you only accept debit cards. Left it all there... Why wasn't I informed I could write a check?! I had a check book in my car ... Not a good visit and doubt I'll be back... unless you accept credit cards.
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February 2019 by Merissa G.
Everything you could want. Store layout is fairly easy to navigate. Ethnic isles, deli counter with hot and cold, sushi selection, large produce, meat variety, Dairy out the wazoo, a expansive candy/chip/treat isle. They have a bottle return as well as pizzeria and customer service. They do money services as well. Staff is friendly, lines can be long. Self checkout is an option and only service animals allowed in the building. Sales of wine, cider and beer but no liquor per Oregon law. Office supplies, holiday decor, and seasonal items also available tucked away near produce. They do a good thanksgiving turkey day each year as well as year around great pricing on most items. Shopping carts, baskets and electric carts all available.
