St. Helens Ace Hardware is a friendly, small-town store that serves as a helpful part of the community. Staff members are always eager to answer questions and assist customers, creating a welcoming atmosphere. Customers appreciate the personal service, especially when employees go out of their way to find specific items or help solve problems, such as fixing a plumbing issue with an ice maker. The store offers a good selection of products needed for home maintenance and repairs, including screws, nuts, bolts, springs, and seasonal items. Its garden section is well-stocked, and the store features a seasonal stand and a key-making station, making it a frequent stop for many locals. Though some find the prices a bit high, they recognize the store’s value in carrying unique sizes and hard-to-find items. Customers also value the store’s smaller size, which helps maintain a cozy, small-town vibe and keeps issues like retail theft under control. While employees are very helpful, a few customers wish for slightly less assistance during shopping to move more quickly. Overall, St. Helens Ace Hardware is known for its friendly service, good product selection, and community-oriented atmosphere, making it a trusted local destination for hardware needs.
