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February 2024 by Leonard Kelley
We stayed 3 days, two nights. The TV did not work, ever. The internet was marginal. It worked about 3/4 of the time. Other than that our family really enjoyed our stay. The pool and breakfast could not have been better. Thank you.Nearby activities: The small movie theater in St. Helens is an excellent value. A family of four was able to get in, on a Wednesday, for $12. A tub of popcorn and a large drink was another $12.
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February 2024 by Jack P
Good location convenient to food and fuel. Excellent rates! Needs shower gel in the shower. Bar soap only is not great!
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February 2024 by brett windham
Great place and friendly staffNoteworthy details: Pet friendly hotel!
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February 2024 by Lorne Madgett
Comfy bed. Quiet, good sized room. Breakfast was good. Not much around hotel, but historic part of town nearby.
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February 2024 by Wilster One
For a small town hotel, this place didn't disappoint. Staff was great, the rooms were slightly dated but comfortable and they cleaned our room every.That is something that you don't see from high-end hotels elsewhere. The complimentary breakfast was pretty good as well.I will definitely be back.Walkability: Short walk to many stores and restaurants.
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February 2024 by joesph lindsay
Great customer service slept great always clean room and accessories happy with the experience as a
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January 2024 by Marlow Eggum
I really appreciated them working with me on accommodating my work crew, and changing reservations as necessary. I also appreciated the daily room refreshs.Nearby activities: Conveniently located next to Safeway and several restaurants.
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December 2023 by Kara Alspektor
DISHONEST MANAGEMENTI would leave zero stars if possible. My sister and I actually really enjoyed our stay here and the town so much that we decided to stay another night. Once we checked out and were over an hour away from the hotel, I saw that I was charged $125 when my pet fee should have only been $25. I called Best Western and was told that it was an incidental charge since I got hair dye in the room. My sister and I did not dye our hair and I told them this and they said that it was on a towel. Some of my makeup broke in my bag and I used a hand towel to wipe my stuff so I told the assistant manager Wendy that it was just makeup and that it’s washable and it’s a white hand towel so it can be bleached. She spoke with her manager Ann and told me that she can refund $50. I told her not to bother and that I would just go through my bank. My bank reversed the charge but a month later my claim was denied since Best Western lied and said that I booked another night and did not stay. Nice place but terrible management that will probably try to rip you off.
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December 2023 by Kara A.
‼DISHONEST MANAGEMENT‼ I would leave zero stars if possible. My sister and I actually really enjoyed our stay here and the town so much that we decided to stay another night. Once we checked out and were over an hour away from the hotel, I saw that I was charged $125 when my pet fee should have only been $25. I called Best Western and was told that it was an incidental charge since I got hair dye in the room. My sister and I did not dye our hair and I told them this and they said that it was on a towel. Some of my makeup broke in my bag and I used a hand towel to wipe my stuff so I told the assistant manager Wendy that it was just makeup and that it's washable and it's a white hand towel so it can be bleached. She spoke with her manager Ann and told me that she can refund $50. I told her not to bother and that I would just go through my bank. My bank reversed the charge but a month later my claim was denied since Best Western lied and said that I booked another night and did not stay. Nice place but terrible management that will probably try to rip you off.
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November 2023 by JerrodBenjie Crowson
In a Requested Responsible, any a particular type going on Smoking anything in affairing and in term it its very Disappointment and sad. or a sense setting up of fire or control or something be a problem or they really only wanted a caught and Trouble. Some alerts. No Harm or in neighborhood, or customers. Needed room for specialty in watching people in hallways its nothing a nervous environment anything. In else good have fun and Enjoyable, Only Jesus always with you and Loves you .be Humble and make, household, love and Bless one another. Be Safety and Heather areas, even Support in their no Harm and no pets some short time. Only have a pet sitter and that safety for them, no money in require only not food gave , only by owner. Thank you
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November 2023 by angie finke
I had a fraudulent booking through a third party website and had no idea until my bank account was charged. After calling and canceling right away and explaining the situation they cancelled the reservation. I assumed because of the explanation I would receive a full refund but I was still charged $248 for a room I never reserved! It took 2 emails and 2 phone calls to finally get a response and they still refused to refund me.
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October 2023 by Karla Bufka
A good, honest, clean Best Western.The pool and Jacuzzi were clean, the breakfast was delicious. The beds and pillows felt fresh and supportive. The staff were so amazing and accommodating, funny and so helpful.If we are ever back in the area, we will definitely stay again.
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October 2023 by Linda Roberts
Been staying here almost every Sunday night for the last 2 months and has always been great until this last time. Go to check in and the desk clerk totally ignored me as she stood outside smoking. She than tried to charge us for his service dog ( yes..she is a real one ). Was never charged before. Room was very clean as usual but the edge of the bed was completely broken down. Overall..great place.
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October 2023 by Linda R.
Stayed almost every Sunday night for the last couple of months and has always be great until last time. Go to check in and the desk clerk totally ignored me as she stood outside smoking then tried to charge us for our service dog ( yes...a real one ). Was told everytime we been here there is no charge for the dog. The room was very clean as usual but the bed was smashed down on one side.
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October 2023 by Jessica Patterson
Great hotel with pretty friendly staff and clean rooms!Cons:Bed was rock hard!No elevatorsTraffic noisePros:Large rooms, nice soft pillows, clean, eco friendly, cable TV, mini fridge with freezer, hotel staff was nice but seemed tired from the uptick in guests this time of year (October). Continental breakfast sounds huge, much more than packaged pastries.We were only 1/2 mile from the parade start so we're able to just walk down. There were thousands of people, so it saved a lot of hassle.Also right by Safeway, Grocery Outlet, Burgerville, The Village Inn Restaurant; overall really centrally located.
