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June 2023 by Christina Miller
This is a horrible bank, lots of fraud issues, and will not let you take your money out! Very rude to seniors, and they will keep your money till they want to release it to you! Never go to this bank bad customer service, and people will scam you and send fake checks with names on it to your account, and they don’t have any privacy of your accounts. They were very rude to my mom that’s 67 on a fixed income. Never had a bank that could not keep your account secured they let anyone get into your account and will take out money. Stay away from this bank.
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October 2022 by Justin P
You have such better options than KeyBank for keeping your hard-earned money. My business account got drained by fraud almost 2 months ago in KeyBank has yet to remedy the situation. They’ve been getting hit with so much fraud that the employees say that’s all they’ve been doing is trying to fix the issues and they even change their policies so that they have up to 90 days to replace the missing funds. I do everything correct on my end and keep money in the account and follow all of their rules and policies, Only for KeyBank to completely fail on their end and lose all my funds. They have acknowledge that it is fraud but they are so backed up with fraudulent cases that they haven’t gotten to it yet. You have such better choices
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November 2021 by Adam
I previously banked with Chase and their customer service just wasn’t on par with Key Bank at all. All the tellers are always friendly and helpful plus the manager Tania is very professional and easy to work with. I highly recommend this Key Bank location.
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March 2021 by Anonymous
Holy cow! Tonya is so unprofessional. I signed my refinancing auto loan docs when the manager calls me stating “yeah well trever left for another job at Columbia river bank so you’ll need to come back and resign.” Like...what??? Then I go in and Tonya is so unprofessional. The sound of her voice also makes me cringe! Disgusting.
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April 2020 by Ironhide pvp (Ironhidepvp)
I've been going in bi-monthly to grab 1's for 4 years now with no issues, the old manager was fine with supporting a local business. Today I was told they can't help me anymore unless I become a member lol it's a bank for crying out loud. I've always praised the bank and have sent plenty of customers there but I guess large corporate banks just don't understand the whole local support thing. Unfortunately I'll have to get cash at Wells Fargo since the owner of the company banks there...
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August 2019 by Ironhide pvp
I've been going in bi-monthly to grab 1's for 4 years now with no issues, the old manager was fine with supporting a local business. Today I was told they can't help me anymore unless I become a member lol it's a bank for crying out loud. I've always praised the bank and have sent plenty of customers there but I guess large corporate banks just don't understand the whole local support thing. Unfortunately I'll have to get cash at Wells Fargo since the owner of the company banks there...
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June 2019 by Linnea Adams
Wonderful staff and a great bank! They care about your overall financial wellness.
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June 2009 by Stacy C.
I have really enjoyed my visits to Keybank. The branch manager, Tami Levin is so friendly, and at the same time so professional. I have opened a business account with them and could not be happier with all of the services they offer - including the old fashioned, "Service witha smile"!!
