-
April 2024 by Jeremy Fleer
The sales representative was very knowledgeable and very helpful. He was the only sales rep working and was helping multiple people out at one time and did an excellent job.
-
April 2024 by Kevin Holub
Great selection of phone accessories.
-
April 2024 by 2017 tacoma
Got me in early and set up phone easily.
-
March 2024 by John Mohney
Nelson was very good. He got me set up with a new phone in a short time.
-
March 2024 by steve frank
Austin was amazing. Relaxed, professional and helpful. Compliment to your business!
-
March 2024 by Carl Ellis
Nice day
-
March 2024 by Ed
Dan is the man to see about any new device
-
January 2024 by The Barbers
Convenient
-
December 2023 by Justin P
First off, everyone needs to be aware that this is a third party vendor and is NOT actually a VERIZON store.Completely lied to by the sales associate. Was told that if I just took the 5G home internet home and tried it, I could simply bring it back and I would get a $200 Amazon gift card for trying it. None of that was true. I ended up having to pay an activation fee, they don't take it back at the store and I'm going to have to wait for a return label and then take it and mail it off myself, and to top everything off I didn't even get the $200 Amazon gift card. Turns out if you cancel it then you don't get it. I asked that exact question at the time of purchase and I was told that you would get the $200 for simply taking it home. I was hesitant in store and told them I really wasn't interested but they just said all I have to do is bring it back in a few days and I'll get $200. The only person that got anything out of the deal was the sales associate that got a commission. He was also not very honest about the cost of the phone I purchased, or how much my bill would go up monthly. Just an overall horrible experience. Wish I would have never gone in. I really have the feeling that associate would tell me anything to get a commission. I plan on calling Verizon, asking to speak with a supervisor, and explaining the experience I had at this store.
-
November 2023 by H. D.-L.
The guy who works here told me they only had $700 Pixel phones and $70/mo plans available. He also told me signing up to be locked in for 2 years wasn't a contract. I ended up ordering a $100 Motorola and a $45/mo prepaid plan from the Verizon website, but I never should have gone with them at all. I had to complain to the FCC to get them to stop holding my device and number hostage after their 60 day "mandatory" lock period.
-
October 2023 by Matt Doehring
Austin was able to help me upgrade my phone and helped solve an account issue that two other Verizon stores were unable to fix. He was good natured and kind. Thanks Austin!
-
September 2023 by Teresa Andresen
Daniel was amazing in his patience with Verizon and his compassion with me. I had gone through a most traumatic experience and needed my phone. He did it.
-
June 2023 by Mark Pearson
Even though I was going to a different carrier these people were incredible. They made the process very simple and helped me. These people are so good, they would be worth traveling 50 miles to have them help you.
-
June 2023 by Barbara Trube
Never been in a Verizon store that was so clean and polite. Also they had a problem customer he was handle very politely and quickly. They have my business from now on.
-
June 2023 by Marie Breckel
Great customer service! Daniel focused on my needs and provided options to consider. He answered all my questions and offered to help me anytime it was needed in the future. It was a great visit to Verizon Victra.
