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February 2024 by Derek McDonald
Our pup developed a hot spot on her cheek this past weekend so called Monday morning and got a same day appointment. A few hours later her face started swelling so called back on the off chance they could see her even earlier... and they did! Gave her relief from the pain she was in and put me and my family at ease. A very heartfelt thank you to Dr. Heuberger!
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January 2024 by Chelsea muchmore
Ray is AMAZING. He is fantastic with all of our animals and is so knowledgeable. We are so grateful for him, he truly cares about what is best for the animal.
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January 2024 by Brittany Goodson
!!Please read this BEFORE you take your pets here!!This place needs to be shut down. I have NEVER dealt with a more unprofessional business. The vet needs to retire.I took my dog here to get her teeth cleaned and possibly do some extractions. I get to the office and it is GROSS. It’s dirty and dark and really unsettling. The front desk ladies took my dogs weight and kept referring to my dog as an “it”. How much did “it” weight? What is “it” in for? After multiple times of me clarifying that she is a GIRL and is clearly wearing a pink harness, they kept referring to her as either “him” or “it”. Not a huge deal, but right off the bat, it made me feel like they didn’t care about my dog.Then we go to the back room for her exam. **PLEASE READ THIS PART**First of all, the tools that were laid out on the table were dirty and literally had RUST. So unsanitary and unorganized. It looked like the set of a SAW movie. Then he starts heavily man-handling my dog. He’s grabbing the back of her head all hard to look at her teeth. He looked for literally 2 seconds and just goes, “yeah, they’re dirty”. Then he starts trying to give her a shot of anesthetic in the middle of me asking questions. I had to grab my dog and ask him what he was doing. He was obviously in a rush. Then I asked him “are you guys willing to please call me before you do any extractions so that I can prepare if my dog is going to come home without teeth?” He goes “NO!”I immediately grabbed my dog and my stuff and said “I don’t feel comfortable with you doing this procedure”. He rudely said “Yeah, I don’t either”. We both exchanged some ugly words with each other and he called me the B-word before I left. Even the front desk ladies yelled at him for how he was treating me.I will be calling everywhere I can think of to get this place shut down before they hurt or KILL anymore animals.!!PLEASE TAKE YOUR PETS SOMEWHERE ELSE!!
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December 2023 by Tom Duffy
The very BEST!!! ?
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December 2023 by Heather Giles
The best bet we have ever been to. Cares more about the animals then the money and works with you. DR.H saved us thousands on a neuter. Went wrong and he saw us twice after without charge. And gave our fur baby necessary meds also with no charge. Very very good.
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November 2023 by Erin Johnson
I had a great experience with Dr Raymond. I took my Doberman in to have her ears cropped (and all the series of puppy vaccinations) He has been a vet for many, many years. He is experienced and knows what he is doing, ear cropping is an art and Dr. Raymond definitely knows how to do it correctly.From research I expected to have to post my dogs ears for at least a year. I was pleased this wasn’t the case. Dr. Raymond did the surgery, the short term after care and only one “post” was required after healing, until her ears were complete(which he did) Her ears look great.I am grateful I live in the area and didn’t have to travel too far to find Dr. Raymond.He is definitely old school and to the point. I enjoyed his easy going and confident personality.
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October 2023 by Tricia Stephenson
A vet that educates you understands the bond between self and your best
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October 2023 by Ryeleigh Phillips
The veterinarian is too old to take the stitches out of my dog's ear! I had to take some he missed out at home.
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August 2023 by Mike Sain
So far my experience is Kind , friendly caring . trying to get an appointment on the same day at vet when everyone is booked, including mid valley and they still made room for my dog a new patient, who's m unable to go #2 and has me so worried.
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August 2023 by ben davidson
Dear Pet Owners, please read!Hello. I want to make this sound professional, at the expense of understanding how emotional this is.This veterinary clinic and its staff, cannot be trusted! The lack of equipment and medical knowledge, was flabbergasting!Upon taking my cat into the clinic, the doctor didn’t listen to any of our concerns and this resulted in (kitty’s name) death.For the full context, we brought in (kitty’s name) to be checked for a gastrointestinal problem and the doctor simply touched the kitty’s belly and claimed, “‘He just need this (gel like) medicine, only for a few days. Everything will be fine then.’” However, after three-ish days, the kitty was not getting better and we brought him back. Again, the doctor did not listen to our concerns and sent us away. All of this, alongside aggressive customer service/support and greedy intentions. A few days later (kitty’s name) passed and we were all devastated. The euthanasia was preformed by the doctor, and was very cold about the entire process. After everything was said-and-done, the doctor expressed it was his fault! I was frustrated, as immediately after the doctor asked about ‘payment’.Please be safe and check other clinics, do it for our pets. Thank you.
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August 2023 by Diana Olsen
Yummy as usual. Service was very fast and young lady clerk pleasant with a greeting and a smile.
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March 2023 by Lori Brady
Actually don't want to say how great these people are. They will get even more busy than they are. They are in business for the love of all animals and the families who love them. Thank you.
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March 2023 by Rebakaaa Mckinley
Love this clinic and Dr Raymond. He is very understanding and patience. Even with us humans. Lol. He made a very difficult time go smoothly and gentle for both of us. After 20 years of having my emotional support dog I had to have her cross the rainbow bridge. I will never forget all of the kindness Dr. Raymond and his staff did for us.
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March 2023 by Lori Cook
The vet was personable and spot on with my kitty. But the staff at the desk was rather grumpy.
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February 2023 by Robert Martin
We are new pet parents, and our puppy had an ear infection. The vet was amazing, explained everything well and gave us the appropriate medication for his ear all at a very fair priceUpdatepuppy is thriving and happy and we are excited for a life with him.
