Smitty's Food Mart & Deli is a true sandwich shop known for its incredible sandwiches, homemade sides, and fair prices. Many customers praise the good sandwiches and good service, calling it a nice, clean restaurant that is hard to beat. The deli offers amazing soups, including a highly recommended Yukon Gold potato soup, and has good vegetarian options on certain days. While some find the food just ok and not great, others strongly recommend it over chains for a better and similarly priced sandwich. However, experiences with the staff are mixed. Some reviewers find the team above and beyond, especially the workers at the deli, while others report that some staff members are not welcoming and lack customer service skills. The business also faces challenges related to its game room, with concerns about the clientele affecting the atmosphere. Overall, the place is considered ok to good by most, with room for improvement in specific staff interactions and management of the gaming area.