Sutherlin Autocare is a full-service auto, truck, and RV repair shop that is part of the NAPA AutoCare family, providing a nationwide 3-year, 36,000-mile "Peace of Mind" warranty. Customers praise the friendly and knowledgeable staff, who go above and beyond to guide them in the best direction for repairing their vehicles. The shop's turnaround time is excellent, and customers are consistently satisfied with the quality of the work. One customer was recommended to Sutherlin Autocare by a friend and had a positive experience with their oil change service, stating that they will definitely return. Another customer, Don, has been using the shop for various repairs on multiple vehicles and is always satisfied, considering them his go-to shop. In a particularly noteworthy incident, a customer traveling from Arizona to Washington had their windshield wipers stop working during a hazardous weather alert. The staff at Sutherlin Autocare quickly diagnosed the issue, fixed it in less than 20 minutes, and did not charge the customer, getting them back on the road and home in time for an important event. The customer was deeply grateful for the shop's exceptional service and kindness in a stressful situation. Overall, Sutherlin Autocare is highly regarded by its customers for its quality workmanship, fair pricing, and exceptional customer service, making it a trusted choice for auto, truck, and RV repairs.
There was a hassel with getting parts but once that was accomplished all went well. A good sound repair to my power steering pump.
June 2026
This is the best auto shop I’ve ever been to! They did an absolutely AMAZING job on the Chrysler and I would recommend them to anyone! They know what they’re doing, they’re fair, professional, and they went out of their way, as well as gave a great price.
