Umpqua Bank is a financial institution that helps people, businesses, and communities find tailored solutions. They treat customers as individuals, getting to know them and their needs to provide the right products and services. Umpqua offers the expertise and strength of a national bank combined with the personalized customer service of a community bank. The Sutherlin, Oregon branch has very helpful, friendly, and patient staff who are both professional and personal. Customers praise the bank's ability to respond and resolve issues, such as when one customer's account was hacked and drained, and the bank investigated and fully restored the funds.
Branch in sutherlin, Oregon has very helpful people, very friendly and patient with me and my banking. They are personal and professional, will definitely continue banking here.
September 2022
Been banking here for 25 yrs. I love that the staff know me and my family well, and when trouble comes, they always know how to respond and fix things.We once had our bank account hacked and drained. They investigated and restored our entire account back to correct funds. Amazing.
August 2022
Been banking here for 25 yrs. I love that the staff know me and my family well, and when trouble comes, they always know how to respond and fix things.We once had our bank account hacked and drained. They investigated and restored our entire account back to correct funds. Amazing.
