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August 2023 by Aaron Mitchell
92% chance they won't have what you need. Or just one when you need two! Shelves are bare. They have a different rewards system than all the rest of the Ace stores in the country, so I can't use the Ace app. Expensive AF!
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August 2023 by Leah Magee
It cost me $189.99 to find out these guys can not paint color match! They offered no refund not even a percentage of a refund on the 5 gallons of paint. Is this a match to you? I wanted to support a local business but they don't hold themselves accountable for their mistakes. This store gave me paint with the wrong base color which was a mistake. I understand we all make mistakes but they take no accountability for their mistake not even an apology. If they reach out to correct this I will update my post.
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July 2023 by Heather Williams
I went in and got 3 gallons ,a trim brush and some painters tape . I will be going back . Great hardware store!
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July 2023 by Bette Carr
Good store Sweethome really need this store well stocked helpful people.
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July 2023 by Jeffrey Ellison
This place..... its prices are purposely marked JUST under what it would cost to drive to albany etc. On purpose. For milking the most money. A lot of the staff doesn't know where product is. But mainly the pricing..... I usually will drive to albany just to not give in the that greed.
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June 2023 by Traveler 37138
Always have loved Ace Hardware stores. Close, convenient and well stocked with a good variety of hardware, tools and other items
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June 2023 by Trisha Debord
Maps has them opening at 7. Google search says 8. The store window has one sign that says open and one that says closed. I came into town to help my niece who just bought a house. I assumed that a hardware store would want to get started earlier than 8. Surely they would be open at 7, maybe even 6… no dice… frustrating especially in the summer months when waking up early and getting a start on the day should be the norm. Where we are from we wake at 5, and start our day no later than 6.
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June 2023 by Katie Beasley
Me and my boyfriend went to the Mother’s Day event. Everyone was so helpful and nice. Beautiful flower selection and great prices! Will definitely be back
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June 2023 by tosha nicole
I thought they had a disrespectful employee .. Especially to and elderly woman who couldnt hear that well .. The employee had an attitude , she was inpatient and when I told the employee she was hard of hearing she still had a attitude..She ask her for a phone number so she gave her a number and they didnt have that number in the system my aunts mom told her she doesnt know why its not working its her phone number .. So she gave her her number again and same thing . she acted like she wasnt going to let us buy our items . I told her that not having a phone number there doesnt mean she can't sell us what we were getting..Not impressed with this working ... I think they need to get better workers that wont be rude and disrespectful to people ..
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April 2023 by TRAVIS JOHNSON
Great prices. Comparable to home Depot. Couldn't find everything, but was to be expected
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April 2023 by Tim Campbell
Good service, always under stocked and prices are a little high.
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January 2023 by Milord Roy
Small town hardware store. If you've never been in one, you wouldn't understand.
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January 2023 by Tj Hiner
Dropped of saw to be repaired. 6 months later still didn't get done. Was sent home with wrong saw. 2 days later police show at my home asking for stolen saw. I had payment documentation. Not only was I trespassed, but never got a running saw, nor my saw back. Would recommend true value in Lebanon.........
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December 2022 by Brent Gaskey
When you have one option in a town to purchase from, it shows in the prices and selection. Hoys would not be my first choice to buy from, and each time I do, I calculate if it's worth my time and the cost of fuel to drive somewhere else, just to not have to deal with them.I know that shoplifting is a huge issue, but when I go to Hoys, I feel less helped, and more watched, each time I shop there.They do have a decent selection of items that one might need in an emergency to do a DIY repair, but don't expect a broad selection of choices. Overall, given the option, I would travel and spend the extra money on fuel to not be treated like a criminal.
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December 2022 by G. Damon Moullet
Not bad for grabbing various supplies as you are in the middle of a job but not a place I recommend to start a project at. Friendly but sometimes difficult to get assistance if needed.
