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“Honestly I can’t say enough positive things about this store.. I had to switch service from Verizon to Us cellular because we didn’t get service where we live and I’m so happy we came to this location, these guys will make sure you’re taken care of. I’ve been to 2 other stores in Medford and I have nothing bad to say about those stores but this one is by far my favorite! I didn’t get the card of the gentleman that helped me because he’s normally in central point but thank you Nathan for your help. Nick, and Jorge are at this location and they will take care of you. ??”
“I had some payment setup questions as a new customer that William Hutson answered clearly, and then assisted me with setting up auto pay so I don’t have to smack my forehead every month!”
“Carlos was great today! He helped me pick out an iPad and he set it all up where it would be coming directly out of my banking account just like my phone. I was really impressed with Carlos. Great job! Excellent customer service! Very knowledgeable! And extremely kind and patient! Thank you Carlos for making my purchase easy!”
“Nathan was the one that helped me, extremely friendly and high energy with a very positive attitude towards my situation. Got me switched from MetroPCS to US Cellular even with hassles from Metro's end, and ended up with a good discount on device protection and a solid price plan for a new line and phone. Highly recommend Nathan if possible.”
“Danny was very helpful with connecting a new device to my line. Very kind and enjoyable experience. Will definitely be returning! Thank you for all of your help!”
“Andrew was wonderful. Extremely informative and provided a unique experience for us. We have been long term customers and it is heavily based upon experiences like we had with Andrew! Keep up the great work!”
“I had issues with my phone and I came so frustrated and norm went out of his way to fix my phone and keep me as a customer. I'm so glad there are businesses caring for us.”
9:00 AM - 6:00 PM
739 Welch St, Medford
Internet Service Providers
“Fairly new clients to Adept, but am impressed with what I have seen so far. Greg and team seem to genuinely care for their customers. They have taken time to get to know us and our needs. Very personable, responsive, and knowledgeable staff. Definitely recommend.”
“Sheri was very helpful! Saved me money and very personable. I had trouble with Netflicks and Peime not working well. Lyle indicated I should get a new hdmi cable which solved the problem. I would highly recommend No Wires”
“Courtney is incredibly helpful and knowledgeable, I have had to go in for several questions/issues over the last few months, and she has always resolved my problems quickly and professionally. I'm glad that Sprint was absorbed by T-Mobile!! Overall a much better service provider.”
“If you’re going to live in Ashland I would highly recommend using Ashland fiber network as your provider. If you need help or have a simple question a person actually answers the phone! You get instant help from a friendly human being and not an automated system. I’ve been very happy with AFN these last few years that I’ve used them as my Internet provider.”
1 - 5PM 9AM - 12PM
485 E Main St, Ashland
Internet Service Providers
“Robert, who is the technical person (only one), answered my telephone call and very politely worked with me into trying to get a converter working. It didn't work. He volunteered to drive to me house and check everything personally. He did. It turned out that this is a cable problem (interior), not AHN's responsibility; for his standout work with me, I would give him ten stars, if that was possible....”
“I had an issue with inability to respond to group texts. Dan took a deep dive into settings and, after updating, found the errant setting. took some sleuthing but was successful. Thanks.”
“Hunter Gump is very cool very patient
me and my entire family love his customer service and his attitude he is so funny and friendly! Thank you Hunter love your leo rising spirit ? lol”
“I have a iPhone 14+ for the last couple weeks/ months. I have had problems with my cell phone hearing up, unable to make or end calls, the screen freezing, unable to even turn the darn thing off. Over that span of time, I had communicated and asked for assistance with the Call center, IT, and both stores (Center and Central) located in Medford.
It was only after going to Deltawaters. I was finally able to get the assistance that I had been requesting for quite some time.
The manager is very knowledgeable and helpful. I also think he noticed my disparity and frustration and quite frankly how I was going to lose my ____.
The manager welcomed into the Delta Waters Verizon store and the manager quickly assisted me with my problem. He did some button code on my phone and then explain to me the cache and short term memory, and how it can affect a phone.
I was unaware of all of this, and I’m guessing the other associates were too (both local Verizon stores and Verizon CS). I think I was there less than 15 minutes.
I HIGHLY recommend the Deltawaters store and their management in Medford, to anyone with Verizon or wanting to have Verizon as their service provider!”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
“I was helping a friend with spectrum service try to get her printer connected to the internet…. The gentleman that answered the phone, George, was awesome!!! He was able to lead me through the steps in order to do so on a canon printer that wasn’t very intuitive…. Thanks ? George! Tracy and cathe”
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“Whether you need a new phone or just need help this is the best Verizon store that I have ever been in. They are so helpful AND nice about it. They explain how to do all those things that you are wondering how to do and if you don't get it the first time they stick with you till you do. David helped me and he is great, so patient. Try this store, you will be glad you did!”