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March 2024 by Mrc C.
Aaron and team A-1 are awesome. in the tax prep market you see services with people who say they know taxes, tax prep paper pushers, and then there is A-1... the definition of professionalism and expertise in the tax prep and processing trade. A-1 has years of history, knowledge, and perspective on taxes plus excellent customer service. we have trusted A-1 with our taxes, and insight into our finances so that it all works out for many years and will continue to do so. book them early, time slots fill up fast.
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February 2023 by Marty Hiser
Very helpful staff!
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October 2022 by Ken Catlin
As a Busness owner the new owners is unprofessional and rude threatening his customers is not a good way to do business the old owner Mary retired with out telling me and was so not good so talk with new owner he was rude and threatening sad if Busness or personal not a good place
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November 2018 by Vera Stevens
Very helpful if you have any questions about taxes and bookkeeping , honest folks, friendly service.
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February 2018 by Theresa Rehak
Absolutely amazing professional business
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February 2018 by Tye Churchwell
This place sent me an email telling me they gave the wrong forms and that I would need to come in and get the right ones. Damn good thing I hadn't mailed them since it was a day later. When I came, the young gal in the front had no idea what I was talking about so she went to the back to talk to Aaron and Mary. I could then hear Aaron and Mary arguing. Then Mary came out and told me they weren't ready. I then simply stated that I wish the email would have stated that because I drove 20 miles one way to pick them up. Mary then stated the email did not say they were ready and I stated it didn't say they werent either. She than in a very condescending way stated "this time of year we are swamped". All while shaking her head and walking away.Well I thought, I wish I was only busy one time a year. Aaron has been ok, but due to Mary I would never go back.
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October 2017 by Larry Duarte
We have been using A1 Tax Service since they opened in 2004. They are professional, knowledgeable and easy to communicate with. They pointed out deductions we were unaware of, which gave us a larger refund. We are extremely satisfied and highly recommend this service.
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October 2017 by Gerald Johnson
One of the worst tax services. I would never allow this place to file for me again. They consistently make errors and it will cost you. Do your own taxes through H&R Block online.
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April 2013 by Josh Price
Gone to Mary's for 2011 and 2012. Both times I was extremely happy with service and professionalism. They never once complained about my extreme lack of financial organization. A+
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February 2013 by Katie L.
I am all about promoting small business's in our community. But I feel I have to let others know what they are in for with A-1 tax. We took our taxes in and were told when we would get our return, two days after our check should have been here (three weeks later) instead I get a call that they need new papers signed. When I called to see what was going on they were so rude and not ones did they say sorry or an explanation all I got in response was " oh well don't know what to tell ya" we went back and got our money back and our tax file. After looking over the papers and crunching the numbers they had screwed them up so bad we were getting shorted over $2,000!! This was the most stressful experience I have ever had to deal with, and hope to help anyone avoid having to go through this like we did. Look else where and ask around to find a place others have used so you know what you are getting before taking that step.
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October 2011 by R Bradley Harmon
Mary and her team are always friendly and knowledgeable. I enjoy doing business with them.
They work hard to get it done right, the first time!
