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March 2024 by William Broderick
Secret barbecue rubs great variety
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February 2024 by TAMMY CAIN
The owners have put a lot of thought into this store. The floor staff all are experienced and knowledgeable or young and cheerfully helpful. You may not see as much variety of an item on there shelves as in other stores but you wont see cheep trash rip-offs either. They may not carry everything I need all the time for my protects, but I can order what I need. This will always be my go-to for home improvements.
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October 2023 by Danny G.
Thought it was the go to place as well as wanting to buy local and support local business only to know with certainty Sawyers is not the best place. I have purchased two saws, supplies, fittings from this location over the years. Usually spending at least $100 or more. I come back today to drop one off to get serviced and overhauled only to be told it would be a month before I could get my saw serviced. It wasn't it'll be a month as you leave it , rather come back in a month and see where we are at. I asked as to why the delay. I was given some excuse as to why they didn't have the help etc. I asked if the owner of this facility was aware of this situation as well as Stihl as they are an authorized service center. There was no real response to that. I asked if I came back a month from now what guarantee I wouldn't be told the same month delay. I was told I couldn't be guaranteed that. So this being a round robin conversation I advised that this is really a lack of customer service on Sawyers. Not only is sawyers ACE losing my planned $1000.00 dollar purchase of other equipment spend and spend on repair. I will never set foot in this Sawyers store again for anything. I will also be following up with Stihl in regards to their dealership contracts and what's expected of their dealers. Guess I won't buy Stihl anymore. It is exactly this lack of customer service that will hinder local business. Oh yeah I was told I could go to Toppenish or Gresham to have my saw serviced. I really don't think the gentleman running this service side really is looking out for the interest of the success of the owner and this business. You might consider putting some good people in place to fix your saws faster. This is really unfortunate.
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September 2023 by Susan Boyle
Really friendly customer service. Fully stocked store. My only complaint is that some flashlight straps were broken and being sold. But otherwise great place
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August 2023 by Val A
This lil neighborhood hardware store has such a nostalgic, comfy feel. Staff is helpful.
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August 2023 by Paul Ballou
My go to source for so many different types of goods. The staff here is always helpful.
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August 2023 by Linda Hanover-Urban
Love the place, it has friendly helpful staff, and It is my go to hardware store for most of my needs. I also love the plants, bird food, honey, and the Hallmark card, and gift section. Most of all I enjoy the Special evenings they put on "Ladies' nights" for us!?
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August 2023 by Orygunner 67
One of the best Hardware stores period! Friendly helpful staff. They also have equipment rental and party rentals including tables, chairs,tents, cotton candy machine,hot dog cooker, popcorn machine and even like five different kinds of bouncy houses! One bouncy house even has a water slide with splash down pool!
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July 2023 by Anthony Popenoe
Best hardware store I've been to. Nice helpful workers. I feel at home being here.And I have no problem letting them know they're doing a fine job and they should be proud
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June 2023 by Mischel Baldwin
Great employees so helpful. Love gift section. Thankful for service center.
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May 2023 by Brandi Kennedy
Do not go in there if you have an alternative look, you will be followed around and harassed. I've been shopping there for a year and the one time I went in without a beanie and long jeans (I have a lot of tattoos and half my head is shaved) I was asked to leave my purse up front and followed through the store...I honestly have never experienced anything like it before. IF THIS IS A NEW STORE POLICY POST IT CLEARLY OUT FRONT AND MAKE IT APPLY TO EVERYONE. THE WOMAN WHO CAME IN AFTER ME CARRYING A PURSE WAS NEVER SPOKEN TO.I went home and cried. I will never shop at that location again and will encourage others to do the same.
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April 2023 by Thomas Wall
Best selection of hardware and fasteners in the dalles. Beats Home Depot and coastal hands down! My go to place for oddball and custom fasteners, especially on the weekends when other places are closed.
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March 2023 by Gabe Judah
Awesome place to get help from knowledgeable sales staff--unlike some other giant hardware store. And you might be surprised that most of the time prices are dead-on competitive. They have helped me properly finish more projects than I can count.Probably the best place in the gorge to buy a grill BBQ. Tons of great options.
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January 2023 by Ken Abgett
These guys are the best there us. Look no further . You've found the right place.
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December 2022 by Paranormal Society (Ghost Finder)
I really like the experience I had at this location. As with all Ace Hardware stores, they are staffed with knowledgeable, professional and friendly people.The gentleman who was helping me find the item I needed basically told me I'm sorry we don't have this item in stock I will get it ordered but in the meantime I would recommend going down to Home Depot because they should have it. He wasn't trying to suggest to me any substitute items. He was simply trying to make sure I got the right item even if it meant referring my business out of their store. I like that and that's why I will continue to shop with this outfit. Ace is the place!