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April 2022 by Travis M.
It's not the bank, it's the Dalles Oregon office personnel. Most unprofessional people I've had to deal with at a bank.
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March 2020 by Kevin M.
This bank has continued to go down hill from the rude incompetent staff to the management. The reason behind going with a small bank is so that they get to know you and you can build a working relationship. This bank puts funds in the wrong accounts, they put rediculous holds on funds and seem to be incompetent for the most part. I would strongly discourage anyone from doing business with this bank.
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April 2019 by KEVIN Mills
This bank has continued to go down hill from the rude incompetent staff to the management. The reason behind going with a small bank is so that they get to know you and you can build a working relationship. This bank puts funds in the wrong accounts, they put rediculous holds on funds and seem to be incompetent for the most part. I would strongly discourage anyone from doing business with this bank.
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October 2018 by Darrick Willhite
This bank is a scam. they will post money available on mobile banking before it "clear" they charge over draft fees until it "really clears" later. The "bankers" agree that it doesn't make sense but can't do anything. They say they will call you back and don't. Over all the people working there aren't the problem the basic average mistakes will be made But the shady criminal way the company is run will remind you of 1920 gangster movie. "Say one thing and do another" should be the new slogan.
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December 2017 by Kenneth Howell
nice bank very helpful
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September 2017 by Noah Harrington
Great branch! Friendly staff make you feel like family. Kurt (Curt?) especially was a exceptionally helpful with sorting out an overdraft mess. Really above and beyond! These guys really care about their customers.
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September 2017 by Steve S.
Watch out! Don't purchase any securities with Bank of the West. High fees and no returns even in there cd's. Their moto is "buyer be ware"
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June 2016 by Danny Lee
Nice friendly staff
