Downey Sleep Center is highly regarded for its friendly and helpful staff. Customers appreciate the knowledgeable staff who assist without pushing, making the shopping experience comfortable and easy. The store offers a wide selection of beds and mattresses, with many reviews highlighting the excellent service provided during the buying process. Customers note that staff members are personable, well-informed, and ready to answer questions, helping them find the right mattress or bed frame. The delivery team is praised for being polite, hardworking, and efficient, often completing setup quickly and ensuring customers are satisfied with the arrangement. Many reviews mention that the entire process—from purchase to delivery and setup—is smooth and hassle-free. The store also offers fair prices, with some customers confirming that online prices are comparable, along with free delivery and installation. Overall, Downey Sleep Center provides a positive experience with great customer service, quick delivery, and professional installation, making it a trusted choice for those seeking quality beds and mattresses.
The man who sold me the bed in Hood River was very personable and knowledgeable, and a joy to work with. He did warn me that it could take two weeks for the bed to come into the store, and indeed, he was right. The bed was delivered here within two days of it coming in, and the installers were both great and hardworking... read full comment
August 2024
Michael and Ray were very helpful. Michael even called me back and made sure my order was correct!
June 2024
Fast and helped put other mattress in storage. Thank you so much.
