Downey Sleep Center is highly regarded for its friendly and helpful staff. Customers appreciate the knowledgeable staff who assist without pushing, making the shopping experience comfortable and easy. The store offers a wide selection of beds and mattresses, with many reviews highlighting the excellent service provided during the buying process. Customers note that staff members are personable, well-informed, and ready to answer questions, helping them find the right mattress or bed frame. The delivery team is praised for being polite, hardworking, and efficient, often completing setup quickly and ensuring customers are satisfied with the arrangement. Many reviews mention that the entire process—from purchase to delivery and setup—is smooth and hassle-free. The store also offers fair prices, with some customers confirming that online prices are comparable, along with free delivery and installation. Overall, Downey Sleep Center provides a positive experience with great customer service, quick delivery, and professional installation, making it a trusted choice for those seeking quality beds and mattresses.
Thank you so much for having an awesome store and great product. Your agents have always been very professional and helpful and considerate we would shop here all the time and we would promote your store
January 2026
Outstanding delivery and set up! Moved old mattress to upstairs bedroom and set up new one. Very professional and efficient. Delighted with your service!! Thank you!!
November 2024
The man who sold me the bed in Hood River was very personable and knowledgeable, and a joy to work with. He did warn me that it could take two weeks for the bed to come into the store, and indeed, he was right. The bed was delivered here within two days of it coming in, and the installers were both great and hardworking... read full comment