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July 2025 by R. Zornes
The pharmacy is overworked most of the time. I do not have a cell phone or app so calling in a prescription is totally cumbersome. I used be able to enter the prescription number for refill but no more. FM requires a patient have a computer and an account. The web site will not allow me to make an account because my wife made an account first, even though both of use are registered with a FM card.
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July 2025 by George
Don't bother.
This pharmacy is so slow it's unusable right now.
Refilling online or over the phone doesn't do anything: they won't start to fill it until you come into the store.
Even then, you can expect to wait 45 minutes in line, just to be told it's another 2 hour wait.
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August 2024 by Bill Smith
They're experiencing the same staffing problems all pharmacies are experiencing these days. I'm impressed by how well they navigate so many problems and still provide good service.
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July 2024 by Matthew Johnson
The staff are overworked, and the place is terribly understaffed. Prepare to wait 45 minutes in line be told your prescription will be ready in two hours.
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June 2024 by Kristin Talamantez
Went to the pharmacy four times to pick up my prescription. The third time I was told it would be an additional three hours. The fourth time, now my prescription is out of stock. Now another three days. I will be moving my prescriptions.
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January 2024 by Lisa Black
I'd give negative if I could . I have 2 open fractures and my prescription was sent in on Dec 12 here it is the 14th and it's still not ready. very unexceptionable.
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December 2023 by Anthony Brown
Female pharmacist has Horrible customer service.. always rude.. really unprofessional
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October 2023 by Sherisa McClellan
Negative -5 star review for female pharmacist on staff October 20th,2023. Rude, unprofessional or compassionate.Unwilling to assist with filling a prescription in a timely manner. We have a daughter with intractable nauseau that needed anti nauseau medication before a flight and her answer was that she couldn't pause any activity to help us. Consequently we had to fly 4 hours without the meds our daughter needed.Love Fred Meyer, but use another pharmacy if possible.Providence in Hood River is a great facilty and we appreciate all they did to help our daughter including calling in the medication we couldn't pick up.
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September 2023 by Brad L.
50/50 chance of receiving good customer service. The advertised items are not correct a lot of the time and then when a "line" manager gets involved, things get worse. Yes Sally, I'm calling you out as one of the worst customer service reps in your organization.
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August 2023 by Oopsie Daisy
This is my "go to" pharmacy.. my refills are always on time, and if there's an issue they are quick to let us know. Thank you team
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August 2023 by Alan Alford
Been going here only a few months but have been extremely pleased.
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March 2023 by Harriet Campbell
Friendly, help staff here.
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February 2023 by Linda T.
Order ahead for a personal shopper They bring groceries out and load in your car. Great to not share germs with other shoppers kids coughing if you're compromised. If your not able to walk around well. This is a great service
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December 2022 by Shannon T.
If you're looking for nice clothes and/or tights skip this store! I went here to look for a sweater that I can wear to work, the selection sucks. The clothing, shoes, hosiery used to be much better. There aren't a lot of places to shop in The Dalles and since the remodel the clothing selection is extremely disappointing. Wish we had Target or Old Navy!
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July 2022 by Brandy Miller
Amazing checkers and management
