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March 2020 by Nima G.
I wish I would have switched banks sooner! I have been with HomeStreet Bank for about 3 or 4 months, and I cannot thank Melena enough for making the transition so easy. I thought it would be a daunting task to switch, but Melena as well as the entire team made me really feel at ease and handled everything very professionally. I never knew how important it was to be valued at your bank; I can say that is something I never felt at US bank. And you get cookies and coffee when you go in! Go see Melena asap.
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January 2020 by Kim G.
Everytime I come in you are always greeted with a smile and a hello they somehow always know your name. Very friendly staff. They always have coffee cookies and fruit waiting for you. Excellent service.
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September 2019 by Leona L.
I don't even want to call this a "Bank". It feels more like you're going in talking to your friends when you come in. I have to compliment Yesenia. Her customer service is impeccable. I came in three different times with the same issue and she helped me each time with a smile on her face. This branch is always welcoming and warm. Thank you
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March 2019 by R. M.
Chuck and the team at Homestreet have amazing customer service! I went to the postal annex to get last minute travel documents printed and they couldn't help me. I have my mortgage with Homestreet and remembered that they are always friendly, so I took a chance and asked if they could help me. Chuck, the Vice President, personally helped me to print the travel documents and was friendly and hospitable the entire time. They really saved me during a last minute stressful situation. Thanks Homestreet team.
