Northwest Self Storage provides convenient and affordable self storage units in The Dalles, including uncovered parking for vehicles. The facility is well-run and maintained, featuring secure, well-lit grounds with extended gate hours. It is noted for having excellent customer service and on-site management, with a real person in the office to help make the move-in process smooth and stress-free. Staff members are described as friendly, helpful, and willing to go above and beyond, such as quickly resolving issues with units and being accommodating with policies. The facility offers affordable pricing, convenient hours, and online support. While experiences at other locations under the same parent company may vary, this particular location in The Dalles receives high recommendations for its good facility and good folks, making it an ideal place for storage needs.
The manager, Tyler, is highly professional and knowledgeable. He promptly addresses any questions, concerns or needs I have, regarding my storage units. I am very pleased with the service I receive, and highly recommend this option for storage. Thank you, Tyler!
September 2025
Fast response via email and excellent customer service! I really appreciated having a real person in the office to help us move in and check us out. It made the whole process smooth and stress free.
August 2025
Units were spacious and clean when we moved in. We felt our belongings were safe. Nice facility.
