Northwest Self Storage provides convenient and affordable self storage units in The Dalles, including uncovered parking for vehicles. The facility is well-run and maintained, featuring secure, well-lit grounds with extended gate hours. It is noted for having excellent customer service and on-site management, with a real person in the office to help make the move-in process smooth and stress-free. Staff members are described as friendly, helpful, and willing to go above and beyond, such as quickly resolving issues with units and being accommodating with policies. The facility offers affordable pricing, convenient hours, and online support. While experiences at other locations under the same parent company may vary, this particular location in The Dalles receives high recommendations for its good facility and good folks, making it an ideal place for storage needs.
Easy access. Well maintained. Tyler in the office was stellar! He got me set up with a space, gatecode and autopay in a jiffy. I tried the website and even called but the call center operator was unintelligible and the website kept timing out. Almost gave up. But Im so glad I went in-person. Talk to Tyler! He is a gem.
April 2026
Tyler from North West storage on the Hostetler Way address was very nice. Help me through everything I needed all my questions I had and took really good care of me. I am very happy.
April 2026
Tyler was extremely helpful and accommodating in renting me a 5x5 unit. So far the experience has been great. Access to the unit is easy and the unit was clean upon move-in.
