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January 2026 by Angie Comini
They told me I needed transmission replaced car had been ran into. I fought with insurance company come to find it is was rack -n-pinion steering that was the problem. I paid to have them drop the bottom of transmission to prove to insurance company that it needed the new transmission. They replaced the fluid with cheap fluid. They are not who you want to trust!!! Driving car for a year now no transmission problems at all they flat out lied to try and get $8000.00 from insurance company. When they were busted they decided to say it had transmission problems now and then I wrote them a letter asking for the fluid to be corrected to the right fluid since that is what they told the insurance company they put in my car. No response. No trust sure Henry was nice but they were out to get money from a problem that was non existent. Lied!
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January 2026 by Karrie Brice
They took my car in and did not question me as to what the repairs were. This is awesome since I am a female and often questioned over mechanical issues!
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January 2026 by Terry
Their diesel mechanics is the best in town. Super clean installation and very thorough on following up. Highly recommend!!!!
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December 2025 by Brock Fisher
Chris and the crew here provided a fantastic customer experience. Nobody wants to have to bring their car into the shop; but in the face of a very stressful breakdown, Chris was extremely empathetic and helpful during the process. The shop offers very fair rates and quality work.
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September 2024 by Chloe B
My daughter’s car broke down and it ended up being a small fix that she had missed when looking over it (she’s 17), broken clamp on a hose. She was charged $260. $60 for a clamp, $200 for labor. Are you fellas that dense that replacing a clamp took you two hundred dollars worth of time? Or was the teenager stranded on her way home just too fun of a target to price gouge and rip off? To add insult to injury while her car was being fixed she went out of her way to bring the workers croissants from a local bakery as a thank you for helping her out of a stressful situation. Hope you feel like real honorable men.
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September 2024 by surferjoe 5150
Best repair shop in town if you have a problem go to them.
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September 2024 by Michael Lee
Since moving to the area a year and a half ago, we’ve had two of our vehicles serviced and/or repaired (1998 Suburban, fixed a defective TDM - Theft Deterrent Module - which was quite complex plus engine seals; 2015 Acura RDX, routine 100K maintenance). These guys have integrity, are upfront and very expert at what they do. I could not be happier, especially with my old ‘98 Suburban which, as the original owner, I really want to last a long time. It’s been three months since they fixed several leaky seals around the engine and I have not had one drop of oil on the ground since! Also got to mention my AC on the Suburban which never worked right until they diagnosed and fixed it! Finally, they are very well respected around the area because when I talk to other shop employees they are very positive. They also referred us to three other shops in the area for our other auto needs when things came up and all of those experiences were very positive as well! Thanks to all we have met there including Henry, James, Chris, Caleb and Alyssa!
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September 2024 by Melanie Noble
Took our 2012 Toyota truck here for an ac fix about a month ago. After 2 weeks, we went on a family trip to Utah and the ac started blowing hot air. It was 93 degrees out! Our brother-in-law hooked up the ac to his gauges and did an inspection. He found the shraeder valve was leaking. Luckily, he had an ac recharge can to fill it. Thankfully, It got us home in 99 degree weather. Today, after we got back, we called and precision automotive informed us we needed to repay the original amount and more to get it fixed. If they had done their job originally, they would have found the leak and fixed it the first time. Needless to say, we have lost trust in them and won’t be returning.
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August 2024 by Mia Stormie
Subaru broke down and the tow company dropped it off at nearly midnight. At first we were nervous with the couple of negative reviews but are thoroughly impressed and pleased with their customer service and expertise. They were upfront and honest about what needed to be done with the car and took the time to explain its issues. On top of that, they were helpful and went out of their way in getting us around town. After extensively looking at the car, I genuinely believe they undercharged us for their labor as they only ended charging us for an oil change. Definitely recommend.
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July 2024 by Mike Burch
We took a vehicle in for major service and dropped off a broken F150. James and the crew performed the needed repairs. We picked up the truck and returned to Portland with no problems.
This was a very big repair and maintenance service. I would refer anyone who needs auto or truck repair to call this shop to get on the waiting list to get in and get any needed maintenance or repairs performed.
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June 2024 by Julie Reynolds
Great service, as usual. Just an oil change, but it was quick.
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April 2024 by Lesane Crooks
Can't say enough about Henry and his team! professional,helpful and right to the point! Quick service and got my cars back on the road! amazing.1 of a kind! thank you!
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March 2024 by Adam Kelley
Henry and the crew provide excellent quality of work and have the best customer service in town!
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March 2024 by D Hoyt
Friendly customer service, informed promptly on repair needed and knowledgeable.
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February 2024 by Kimberlee Wurth
This shop knows diesels… they bailed us out in a pinch as we were traveling long distance through town. Absolutely professional, very reasonably priced and so kind and understanding. They quickly had us back on the road. I highly recommend Precision Automotive! Thank you!!
