Rivermark Community Credit Union has earned a strong reputation for providing friendly and helpful customer service. Members appreciate how staff, including tellers and managers, handle complex accounts and keep up with their needs. The credit union has a history of great service in person, online, and over the phone, even during challenging times like mergers and Covid. Customers value the personalized support and communication from leadership. However, some mention that the ATM could use updating, as it often seems to be under repair. Overall, Rivermark is trusted and appreciated by its members for its dedication and consistent service.
They have been my bank for years and I've been very happy with them. Very professional and never ran into any issues or surprise fees.
April 2026
This is the best bank/CU I have ever been a member of! Fast friendly staff and a large amount of benefits to customers. Great rates on CC's and loans. They have gone well above my needs and expectations.
March 2026
Alexi’s and Emily helped me and they did an amazing job. I was struggling with depositing $750 from my Cash App and I was getting quite frustrated and they went above and beyond to help me figure it all out. I feel terrible for the way I was acting. Please give these two a raise, they deserve it. 🥰
