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November 2023 by Rex Olson
Helpful sales people and good service.
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September 2023 by Austin Dangerfield
I'm not sure what is going on in this store, but the interactions (or lack there of) from the staff makes me wonder how they are still in business.I came in for a new phone, been a customer for 20+ years. The salesmen was so awkward and unhelpful, I left and went to the nearest Verizon store, and switched my service. Please educate your staff not to be uneducated robots. You lost a loyal customer yesterday!
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May 2023 by Benjamin Ell
Unfortunately there was minor area where I didn’t include some modest information on my warranty and the store completely said that honoring the warranty was impossible if I didn’t spend a major amount of time detailing there technical website so I am forced to go with a broken non functional phone. I find it difficult to recommending or promoting products.
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April 2023 by Brian S.
I had been a US Cellular customer for about 20 years, never had any issues. But since I travel quite a bit I rely on have service no matter where I go! Well recently traveled to a couple of different area's of Washington state & Idaho where I have always had excellent service, now it is non existent! Recently was up by Tacoma, Washington & had NO SERVICE. My family was trying to reach me, I didn't even have text service. Called US CELLULAR & she couldn't get my phone to ping off a nearby tower. NOT ACCEPTABLE. So I changed to another carrier & purchased a new phone, no more problems. Sorry US Cellular, but you failed me!
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April 2023 by Haley Ruder
Be careful if you pay your bill in cash... You will get a notice from a collections agency 6 months later to collect that "debt". Of course, there is no proof that it was paid (unless you keep all receipts for over 6 months), so I had to pay it twice PLUS a late fee. DON'T PAY THEM CASH.
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February 2023 by Marco Chavez
Irving is the man ! He's is very detailed, quick and diligent. Amytime i need to change or get new service he is on top of it and the one to get the job done! Thank you U.S Cellular and most of all thank you Irving for your customer service and care !
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September 2022 by Pimley family
Nice people, lots of phones under $400 for those that can't afford a fancy new one!! Which was cool, and they have speakers you can try out on display. Lots of accessories!!! For everything!!
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September 2022 by Maeya Arnhold
Really nice experience at this store!! Cool people for sure! :) I Love that US Cellular has 5G!!! In the Gorge that's insane!!
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September 2022 by Gorge-Us Designs
Great customer service, awesome people, clean store, tons of products to see and speakers to test. It's a pretty cool store!
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June 2022 by Angie Mayfield
Commerce service is fine .but extremely irritating is the phone service constantly spotty losing connection half the time I can't even make a phone call from my house or send a message horrible connection I have mentioned it to the customer service store and soon to be nothing they can do about it
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March 2022 by Maria Hutchins
I had a truly wonderful experience last week at this store. I especially want to give Irving a huge shout out for his assistance. I felt like he went above and beyond. He turned a stressful experience into a positive one. Keep up the great work.
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February 2022 by Julio D. Paredes
Renee did received me, and as always, she help me with my phone problem, solving everything in no time. Thanks Renee.
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November 2021 by Trenton Garber
Horrible coverage. Worst 4g ever. Crashes constantly. Customer service,.. although very friendly,..are,..."helpless to help." 1987 dial up connections were faster than this company's "highest priced" plan. Which we're cancelling Friday. Be smart..shop around! Buyer beware. But don't take my word for it? see for yourself!
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September 2021 by Stephanie Crook Hoffman
not very helpful or informative
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August 2021 by Kimberly Babcock
Aaron the assistant manager is such a nice guy and always helping all around him. Thank you so much for your fast and friendly help
