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January 2024 by Carolyn G.
Excellent customer service by each person. As personal rep for my friend's estate, I had an overwhelming amount of work to do and they made everything understandable and painless. Thanks to ash cancino,Arden Springer and Cody Loop!
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December 2023 by Julia Sheremet
I was personally recommended to work with Ruby Manihani from a coworker. I am so glad after shopping with a few lenders that I found Ruby. She has been thorough through the entire process answering any questions around documents and stockily available anytime we had any questions even if it was after hours. She has been nothing short but a blessing for us and has made our home buying process so seamless and easy. Thank you, Ruby!
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December 2023 by Ali Ebrahimi
Cody was fantastic and accurate on my business today. I’ve been with Advantis for over 40 years and there is no bank to match it.
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December 2023 by Devon Burton
Advantis is an excellent bank and I’ve always had superb customer service. I cannot say that for many banks. Ash helped me out yesterday and was patient and knowledgeable. They need to improve with their savings account interest rates to compete with the other banks right now, but for CD’s and day to day banking they get an A+.
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December 2023 by Rob Edgell
Opened up an account for the great CD interest rates. Employee Ash Cancino provided me with friendly, and informative customer service.
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November 2023 by Ken Guffey
Lacey Simms helped me with a loan product and was the most professional, responsive and customer focused representative I’ve ever had from a bank/credit union! Advantis as a whole has far surpassed my expectations every time I’ve reached out to them. Thank you for focusing on the client experience.
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November 2023 by Abby Calhoun
Advantis is amazing! I will always recommend this Credit Union! Cody was super helpful!
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September 2023 by Nick M
I'm a customer over ten years, since the 2008 financial crisis when the larger national banks were looking shaky. Its nice to know I'm supporting our local economy by banking here, and keeping our resources in the community. I have used many services, including home loan, car loan, and banking accounts and am happy with each. They even awarded my wife a $500 scholarship, and they also help local groups with an annual Grow grant program. My only 'complaint' is the distance to get to a local branch from home, but using the phone app and online portal means I only really need to physically visit a branch once a year.
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September 2023 by Vanda Huss
I opened up a business account earlier this week and Ash was a delight to work with. Very knowledgeable and helpful and made the whole experience seamless and easy on my end. I love that I get to work with a local CU!
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August 2023 by emjay
Advantis will report you to a credit bureau if you are 30 days late on a payment. And they do charge late fees. They may sell you on the belief that they charge less than others, but I have a credit card with them that they're charging 22% on and that's the 2nd highest interest of all my lines of credit (8 in all).They supposedly pride themselves on being non-profit (for the people and by the people), but there is no benefit to being a member of Advantis CU.I paid off a car through these guys, never having 1 late payment.The reason I had a late payment on my credit card was I thought one of the perks to being a CU member is "no late fees", but not only did they charge me a late fee, they reported me.Seriously?1 late payment after 7+ years of doing business and they report me to a credit bureau.Unbelievable.I have credit cards with 2 credit unions in Portland. Advantis charges 22% to the other that charges 18%. Is the economy to blame, or my 1 late payment with Advantis? Maybe my FICO score isn't favorable enough, but now that I have a well-paying job, I'm paying off my credit card debt. In the past 3 months, I've paid 3k towards my debt and my credit score has risen 20 points. I just paid 5k to Advantis in hopes of alleviating that debt soon, so my credit score should rise another 30-50 points this month.It seems to me Advantis sits on a throne of lies. They do not value you. They want you to be in debt and then mess up. Make a late payment, default, etc... What they do best is kick you while you're down.You all need to pass the word that these guys report to credit bureaus when you're 30 days late. If you value your credit score, don't bank with Advantis. Seriously, pass the word. These guys are snakes. Pirates. Take your business across the street.
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June 2023 by Debra Grabler
Such great service here. My experience with Sasha getting Medallion Signatures has been so much better than my big bank experiences
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May 2023 by Nicole R. Albright
Friendly staff helped us set up a joint account today. Clean branch and option for live teller.
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May 2023 by Michael T
I went to the branch today to transfer money from my different accounts and also purchased six new CD's for my IRA accounts. Ash Cancino helped me with al the transactions that I requested (which were quite a few of them). She was very helpful and friendly and patient with me. I really appreciate the good quality of service that I received from Ms. Cancino and also from the teller (cannot remember his name) on the self-service machine.
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May 2023 by Kimberlyanne Mercogliano
My husband and i have been with advantis for over 4 years and couldn't be happier. The staff and service are beyond words amazing. We are the first to brag to friends and family how much we love them, and they being members now couldn't agree more
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April 2023 by Karalee Kiser
Ash Cancino was terrific and they were very competent and well versed in the products offered and cheerful! Hats off to Ash. Her trainee, Bo, was also quite good!
