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November 2023 by Marshall White
Phone # does not work. Cannot make an appointment and they do no answer an. Email. Up until then I really had confidence in them. Colton a nice guy but needs help. More mechanics needed.
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September 2023 by MP
Called to get the quote and parts options for $3000+ job on my bmw. Promised to call back by the end of the day. After not hearing back for the next couple days, called again and instead of giving me the quote I asked for, the answer was “we won’t have time for the following month for the job like this”. Really?? Even if you booked out for month, should at least give me the quote and the first available date when you can do it, instead of just rejecting $3000-4000 job like this. Not sure what was the reason for that. Guess if they not interested in getting those money, I’ll take it to another shop
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September 2023 by Duke Valenzuela
No need to visit the dealership…!!! This is the only place in Portland that I trust when it comes to maintenance and repairs for my BMW…!!! Prices are fair, and the quality of work is phenomenal…!!! Knowledgeable and thorough when it comes to diagnosing any problems that you may have with your vehicle…!!! Highly recommended…!!!
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September 2023 by Amanda Casteel
Quick to make me an appointment and knowledgeable, direct, and professional service. Have so far completed two oil changes on my Supra. It’s new so no other issues with it yet. Thankful that they were willing to accept the challenge!
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September 2023 by Reginald Crocker
Nothing but respect for Colton, Aaron and the Alpina Automotive team! They are always very knowledgeable, honest, and affordable when it comes to repairs and maintenance. I have used this shop exclusively for the last 5 years and would recommend them to anyone with a BMW, European or luxury vehicle! Thankful to have found this shop when I did! They have always been timely and respectful!Services: Air & cabin filter replacement
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September 2023 by Liz Harris
these guys are the best. i’ve taken all the bmws i’ve had here for the past 8 years and will continue to do so and refer everyone i know. you can trust them with your car as they’ve never let me down, are affordable and honest and update you every step of the way. thanks guys!Services: Electrical
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August 2023 by Lyle Griffin
Completed routine service on my 2019 BMW 540i promptly, charging a fair price. They were also able to clear the obnoxious "emergency call system malfunction" message programmed by BMW to solicit subscriptions for roadside assistance and identified a cracked drivetrain part that will need to be serviced soon. Aaron (owner/mechanic) and Colton (service advisor) struck me as knowledgeable and trustworthy, and I will definitely be back for future service.Services: Air & cabin filter replacement
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July 2023 by Daniel Oppenlander
WASTE OF MY MONEY AND TIME! These people are very incompetent when working on modern BMW's, specially when it comes to electrical systems and modified cars. I took my car in for some electrical issues after I replaced the high pressure fuel pump myself. I asked them to double check the high pressure fuel pump and the electrical issues. They logged some data and said the new part was working fine, but in reality it wasn't and I had to change it again since the car was barely drivable (I also logged data myself and the high pressure pump was not in spec). For the electrical issues (FRM module corrupt, common on BMW's), I told them what I thought it was and they laughed me off and started spending hours diagnosing unrelated issues. I took the car back and successfully fixed the FRM module and fuel pump myself. DO NOT TRUST YOUR CAR TO THESE CLOWNS!
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March 2023 by JoAnn W.
I took my Volkswagen Bug in for a new battery. They were ready at my scheduled time, job was done quickly and total was exactly what they had quoted me on the phone. Front office and waiting room was clean and personnel was very pleasant.
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November 2022 by Михаил Петров
Satisfied with requested service. However, after inspection many of the notes wasn’t corresponding reality. They noted that all front control arms bushings were completely blown out, did front suspension overhaul myself and they were ok, have some cracks but definitely not as described. Said that all brake hoses were cracking, while only one had small crack( rest were ok). While missed some things like windshield washer pump didn’t work, as well as one for headlights and outer tie rods had lots of play(especially front right). I would suggest to double check all the recommendations yourself prior deciding to do any work
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August 2022 by Laura Mock
They do a very comprehensive job and don’t take short cuts. Very knowledgeable about makes that few mechanics know much about.
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August 2022 by Martina French
Thank you Colton for the superb repair on my C300 after nightmare fiasco at Wilsonville Mercedes. Wish I had come to you in the first place. You're always the best, reliable, honest and reasonable!Service: Auto engine diagnostic
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August 2022 by Melvin Bufford
I got here without an appointment and they took me in really fast and took care of what I needed pretty fast as well. Great customer service and great service!
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August 2022 by Ted Edwards
They are a very professionals and polite. I highly recommend. The prices are right and fair.
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May 2022 by Jacob Haldors (Jake)
I called ahead and scheduled an appointment by the time I got there they had already ordered and received the part I needed replaced. They were super efficient and much better priced compared to the BMW dealership.
