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November 2025 by Sweet Booker
extremely disrespectful and unprofessional tried charging me 99.00 dollars for too many things wrong with my phone and the lied and said i didn’t have applecare which i do and they told me if i didn’t pay the 99.00 dollars they would take my applecare away.
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November 2025 by August Lin
I stayed in apple store for 10 mins, no salesman come up, the store was not busy. then I asked a salesman, we talked for a few minutes, he turned to other new customers let me wait without any reason. This is not Jobs’s Store anyone!
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November 2025 by Christian
Waited 30 minutes to make a purchase, was bounced around between different employees 6 times until I said to stop transferring us to other staff and please deal with us from here on out. Completely unacceptable to keep passing customers to other staff who are just chit chatting among themselves. Mind-boggling. Save yourself the hassle and just buy online to avoid their below proficient customer service.
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November 2025 by Michael Brown
Walked in to look at the Apple Watch 11. Was greeted quickly and told an expert would be there shortly. After 25 minutes, I approached the 3 Apple employees standing there talking/laughing. I asked if one of them was available to help me. Was told they are delegators and would have someone help me. I asked if one if one them was a senior delegator and could delegate one of the others to help. They seened very confused. Absolutely useless. I left after a total of 30 minutes of zero help.
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November 2025 by Big Score
What’s wrong with this store? Was first in line and treated so rude and poor by the gal taking tech appts. No help at all.
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November 2025 by Krish Tailor
They helped. Tried to buy 2 iPhone 17 pro max’s but they were out in the whole state. Really good service tho.
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October 2025 by Avishek Hamal
Big and nice Apple store
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October 2025 by Beth L
I’ve had many repairs here and they can usually get me in earlier than predicted and they’re very efficient and kind! Really appreciate you guys!
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October 2025 by Maria Santiago
Long wait times to pick up already purchased products.
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October 2025 by Diane Wolter
The Apple Store is always helpful and the service is great!
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October 2025 by Yongkie Hurd
My wife made an appointment to solve E-SIM problem, we got in and out in no time. A great service
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October 2025 by AMG
“You go there and they tell you it’s not available. Honestly, I have no idea why this store is still open — they should shut it down immediately. Completely useless!”
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October 2025 by Mark M
Had a 3 week old Iphone 16 pro max that the battery was discharging by 2pm every day and getting so hot it was almost burning my thigh. I was going to be flying and concerned with an aircraft fire. I had gotten it from Tmobile but they were out so sent me here and was told they would TAKE CARE OF ME. NOT! They tested it and said nothings wrong and even if they did they would not give me a new phone just repair the existed NEW phone. Thus no phone for days too....
I then gave them a negative survey and was given a number to discuss the issue with the LEADERSHIP TEAM. All I got when I called that number was the typical loop of options and being put on hold and never got through.
I have had 5 iphones 3 ipads and always expected exceptional service from Apple. Not anymore. With a 3 week old phone discharging and heating up they should have given me a brand new phone on the spot.
So leadership team, reach out to me directly since your emial has a bogus number! I'm done with Apple after this. My next phone will be a Google.
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September 2025 by Mahatasin Azad
Rude customer service. Store declared closed qt 7:30pm, website says open until 8:00pm.
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September 2025 by P. S.
Apple is a company that does not support their premium priced products, and have been sued many times for their failures… i regret owning an iPhone, it is designed to break.
