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March 2024 by Lorraine DeDonato
Terrible customer service. Asked to have ear piercing away from previous whole. Ear ripped. I do not recommend ear piercing here. Andy the store manager offer zero help!
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October 2023 by Edith Gonzalez
My daughter and myself got our ears pierced. It was an amazing experience and little to no pain. Amazing and caring staff. I recommend 100% this place to get your kids ears pierced.
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September 2023 by Peggy Wallace
Unbelievably great experience. After 56 years my ears are even. Gal was licensed by the state and had been there 8 years. Terrific job waaay better than the eye, ears, nose and throat specialist in 1967! Could not believe my good fortune to find her!
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August 2023 by Alice Cohn
Staff were super nice and great at piercing. Got my second lobe piercing and it didn't hurt at all. It's been a couple weeks and I haven't had an infection or any pain.
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May 2023 by Lucy H.
Me and two of my friends were in this Clair's yesterday.. trying to buy some earring and an employee starting following my friend around. I'm guessing she thought she was stealing? But my friend had done nothing suspicious and we grew uncomfortable and left. We decided to head to an icing to get earring and the moment we walked in the door the women behind the counter rudely and aggressively told us to leave because the Claire's called. She said it and then started raising her voice at us being confused we asked why and she only yelled and threatened with security. We told a security guard and he believed us. I do not recommend this claires do to rude employees and terrible accusations. We were yelled at and humiliated in front of people for no reason
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May 2023 by MaryJane Petty
Was busy but got granddaughters first ear piercing in little time. She almost started to cry at the end but after a couple minutes, she said the hurt was gone and started smiling
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March 2023 by A Jones
The employees today 3/19/23 were AMAZING! Helped my 6 year old daughter get through the ear piercing process with minimal tears. I wish I would have caught the names of the gals who helped us but it was a whirlwind. Just wanted to say thank you again!
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March 2023 by sowhazupguy
Pretty good! You can move stuff around to make it wheelchair accessible, otherwise very cramped.
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October 2022 by JuanNadia Coronado
I hadn't been to a Claire's in YEARS! This was a blast from the past! What a fun time! They have a great buy 3, get 3 deal on hair items and who doesn't need more cute things to decorate their hair with?! I bought some mermaid hair to decorate my child's hair with. It is so fun! The clips are tight and small and didn't hurt her head. Plus the clips have cute little colored seashells on them. Check out the photos!
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August 2022 by Kaelin
My daughter and I love this store, but the workers here can never figure out the points system. We’ve spent so much money here, and they say I don’t have any rewards. Then when I ask them to check again I ended up having hundreds of points. Feels like they either don’t care or don’t know how to work the rewards. It’s also a hassle spelling my email out every time. We really love this store though so I hope they train their workers better to give rewards out to frequent customers.
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July 2022 by GGummii
would have been a perfectly fine experience if I wasn’t stared at the entire time and accused of stealing while simply looking around. very VERY annoying.
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May 2022 by Kelly Danielle
Tried to enter at 6pm on a weekday but the doors were locked. It says open until 8 but there was no one inside. There was no note or anything on the door to say if they were on a break and would be back soon. Everything else in the mall was open. Don't know what their actual hours are? ?♀️
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September 2021 by Nada ElSabry
We went there to get my 5mo baby girl her ears pierced, the lady who were with us was very fast doing it and helped me which exact spot we'd do it.
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August 2021 by Raquelle Harris
Several times iv been surprised by helpful employees, and there’s usually always sales going on. BUT do not get your ears pierced here. Unless you want to spend a fortune on high quality, precious metal, sensitive, special made starter earrings, go to a tattoo parlor where people are actually experts.
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July 2021 by Julie Kahut
I took my 2 1/2 month old to get her ears pierced here. The girl who pierced her ears was excellent! She was very knowledgeable and very quick. The holes were in the perfect spot despite my squirming baby. . Excellent staff. Very nice! I highly recommend Claire’s.
